Front of House Manager

1 month ago


Dubuque, Iowa, United States 7 Hills Brewing Co, LLC Full time
Job Summary

7 Hills Brewing Co. is seeking a highly skilled and experienced Front of House Supervisor to join our team. As a key member of our service team, you will be responsible for ensuring exceptional guest experiences and maintaining a positive and productive work environment.

Key Responsibilities
  • Run daily/nightly shifts with precision and attention to detail
  • Ensure the restaurant is clean and well-maintained, setting a high standard for staff and guests alike
  • Supervise personnel-related matters, including interviewing, hiring, training, coaching, evaluating, promoting, counseling, and discharging
  • Assist the manager in achieving budget goals and objectives
  • Operate Touch Bistro P.O.S. and 7 Shifts scheduling applications with ease
  • Ensure guest contact through 100% table touches, fostering a sense of community and connection
  • Maintain a positive attitude and work environment, promoting a culture of excellence and teamwork
  • Transmit messages from upper-level management to service staff, ensuring seamless communication
  • Liaise with the company, representing 7 Hills Brewing Co. in a professional and courteous manner
  • Develop extensive knowledge of our food and drink menu, ensuring accurate and enthusiastic recommendations
  • Handle guest recovery situations with poise and professionalism
  • Encourage staff relationships and a sense of camaraderie among team members
  • Perform opening and closing duties with precision and attention to detail
  • Work collaboratively as a team player, supporting colleagues and contributing to a positive work environment
  • Handle bank and money transactions with accuracy and attention to detail
  • Maintain and direct the host stand, ensuring a smooth and efficient guest experience
  • Resolve conflicts and issues in a fair and professional manner
  • Arrive on time and be punctual, setting a good example for staff and guests alike
Requirements
  • Flexible scheduling to meet the needs of the business
  • Ability to follow standard operations procedures and protocols
  • Physical ability to lift up to 25 lbs and carry up to 30 feet
  • Ability to push/pull up to 90 lbs up to 30 feet
  • Ability to stand and walk for a majority of the work shift
  • Ability to follow restaurant cash handling safety and security procedures
  • Compliance with all Federal, State, and local liquor, health, and safety regulations
  • Knowledge of and compliance with restaurant's Human Resources policies and processes
  • Server and Bartender experience required

  • Restaurant Supervisor

    1 month ago


    Dubuque, Iowa, United States Barrel House Full time

    Job Title: Restaurant SupervisorAt Barrel House, we are seeking a highly motivated and experienced Restaurant Supervisor to join our team. As a key member of our Front of House team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of service and quality are consistently met.Key...


  • Dubuque, Iowa, United States Barrel House Full time

    Job DescriptionAt Barrel House, we are seeking a highly organized and efficient Host/Expeditor/Bussing Team Member to join our front-of-house team. This role is responsible for creating a warm and welcoming atmosphere for our guests, ensuring seamless service, and maintaining a clean and organized dining area.Key Responsibilities:Host: Greet guests warmly,...


  • Dubuque, Iowa, United States Rally House Full time

    Job Title: Store ManagerRally House is seeking a highly motivated and experienced Store Manager to lead our retail team in a fast-paced environment. As a Store Manager, you will be responsible for overseeing the day-to-day operations of the store, including sales objectives, customer service, staffing, employee relations, management, payroll, and operating...

  • Training Manager

    4 weeks ago


    Dubuque, Iowa, United States Charlotte's Coffee House Full time

    Job Title : Training Manager Charlotte's Coffee House is seeking a highly organized and detail-oriented Training Manager to lead staffing and training efforts across all locations. The Training Manager will oversee the hiring process, conduct comprehensive training for new employees, and provide ongoing development opportunities for current staff. Key...

  • Location Manager

    4 weeks ago


    Dubuque, Iowa, United States Charlotte's Coffee House Full time

    Job OverviewCharlotte's Coffee House is seeking a seasoned leader to oversee the day-to-day operations of our bustling coffee shop. The ideal candidate will have a proven track record of managing a dynamic team, ensuring exceptional customer service, and maintaining high operational standards.Key ResponsibilitiesManage all daily operations, ensuring a...


  • Dubuque, Iowa, United States Best Western Plus Dubuque Hotel and Conference Center Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at the Best Western Plus Dubuque Hotel and Conference Center. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesManage...

  • Mixology Expert

    4 weeks ago


    Dubuque, Iowa, United States Barrel House Full time

    Barrel House BartenderAt Barrel House, we're seeking a skilled Bartender to join our team. As a Bartender, you will be responsible for providing exceptional customer service, preparing and serving drinks, and maintaining a clean and safe bar environment.Key Responsibilities:Prepare and serve drinks to customers, including cocktails, beers, and wines.Provide...


  • Dubuque, Iowa, United States Old Chicago Pizza Full time

    Restaurant Assistant Manager Job DescriptionWe are seeking a highly skilled Restaurant Assistant Manager to oversee the daily operations of our restaurant and ensure a positive dining experience for our guests.The ideal candidate will have a strong background in restaurant management, excellent communication and leadership skills, and the ability to work...


  • Dubuque, Iowa, United States Charlotte's Coffee House Full time

    Job Title : Training ManagerJob OverviewCharlotte's Coffee House is seeking a highly organized and detail-oriented Training Manager to lead staffing and training efforts across all locations. The ideal candidate will oversee the hiring process, conduct comprehensive training for new employees, and provide ongoing development opportunities for current...


  • Dubuque, Iowa, United States Colonial Terrace Animal Hospital Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at Colonial Terrace Animal Hospital.Key ResponsibilitiesProvide exceptional client service and communication skills to create a positive and welcoming experience for clients and their pets.Manage front desk operations, including scheduling appointments,...

  • Hotel Night Auditor

    4 weeks ago


    Dubuque, Iowa, United States Best Western Plus Dubuque Hotel and Conference Center Full time

    Hotel Night Auditor Job DescriptionWe are seeking a skilled Hotel Night Auditor to join our team at the Best Western Plus Dubuque Hotel and Conference Center. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Responsibilities:Delegate...

  • Executive Chef

    4 weeks ago


    Dubuque, Iowa, United States Gecko Hospitality Full time

    Job Title: Kitchen ManagerWe are seeking a highly skilled and experienced Kitchen Manager to join our team at Gecko Hospitality. As a Kitchen Manager, you will be responsible for managing the back of the house operations with a focus on delivering exceptional food quality and service.Key Responsibilities:Manage and control food cost, ensuring that all food...


  • Dubuque, Iowa, United States Gecko Hospitality Full time

    Gecko Hospitality is seeking a highly motivated and experienced Assistant General Manager to join our team in Davenport, Iowa. This exciting opportunity offers a competitive salary of up to $60,000 per year, plus benefits.About the RoleWe are looking for an exceptional leader who can drive results in a fast-paced environment. As an Assistant General Manager,...


  • Dubuque, Iowa, United States White Glove Placement Full time

    Job Summary:White Glove Placement is seeking a skilled Radiology Tech to join our team in a dynamic environment. As a Radiology Tech, you will be responsible for performing diagnostic imaging procedures using CT scanners. Key Responsibilities:• Conduct CT scans and other diagnostic imaging procedures• Maintain accurate patient records and communicate...


  • Dubuque, Iowa, United States City of Dubuque Full time

    Job SummaryAs a Utility Maintenance Specialist with the City of Dubuque, you will be responsible for operating medium and heavy equipment to perform a variety of skilled and semi-skilled tasks in the maintenance, construction, and operation of public works and park facilities. This role requires a strong ability to work in a team environment and to take...


  • Dubuque, Iowa, United States Finnin Kia Full time

    Job DescriptionFinnin Kia is seeking a highly motivated and detail-oriented individual to fill the role of Cashier/Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Process monetary and credit card transactions with accuracy and...

  • Executive Chef

    4 weeks ago


    Dubuque, Iowa, United States Gecko Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Culinary Operations Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing the back-of-house operations and ensuring the highest standards of food quality and safety.The ideal candidate will have a strong passion for culinary...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Operations InternshipJob OverviewThe Operations Internship is a unique opportunity to gain hands-on experience in a fast-paced fulfillment center environment. As an Operations Intern, you will assist with supervising the operations aspects of the Peosta, IA Fulfillment Center, a full-service fulfillment facility. Your responsibilities will consist of working...


  • Dubuque, Iowa, United States McGrath Family of Dealerships Full time

    Are you a passionate Harley-Davidson enthusiast looking to lead a high-performing sales team? McGrath Dubuque Harley Davidson is seeking a results-driven Sales Manager to drive sales growth and deliver exceptional customer experiences.We're looking for a seasoned leader who can motivate and develop a team of sales professionals to achieve our sales goals. As...

  • Bartender

    4 weeks ago


    Dubuque, Iowa, United States 7 Hills Brewing Co, LLC Full time

    Job DescriptionWe are seeking a skilled Bartender to join our team at 7 Hills Brewing Co, LLC. As a Bartender, you will be responsible for providing exceptional customer service, managing cash and receipts, and maintaining a safe and healthy work environment.Key Responsibilities:Greet and serve customers in a welcoming and friendly mannerMaintain a safe,...