Hotel Front Desk Representative
1 month ago
We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at the Best Western Plus Dubuque Hotel and Conference Center. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Key Responsibilities- Manage guest arrivals and departures, ensuring a smooth and efficient check-in and check-out process
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Process room bookings, cancellations, and modifications, maintaining accurate records and ensuring seamless communication with the housekeeping department
- Perform regular bookkeeping duties, ensuring guest information is up-to-date and accurate
- Provide exceptional customer service, addressing guest complaints and concerns in a professional and empathetic manner
- 1+ year of experience in a hospitality industry role, preferably as a hotel front desk agent or similar position
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management
- Working knowledge of Microsoft Office and reservation management systems
- High school diploma or equivalent required
The Best Western Plus Dubuque Hotel and Conference Center is a dynamic and growing organization that values its employees and provides opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Hotel Night Auditor
4 weeks ago
Dubuque, Iowa, United States Best Western Plus Dubuque Hotel and Conference Center Full timeHotel Night Auditor Job DescriptionWe are seeking a skilled Hotel Night Auditor to join our team at the Best Western Plus Dubuque Hotel and Conference Center. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Responsibilities:Delegate...
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Customer Service Representative
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RN - Operating Room
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Dubuque, IA, United States Mediacom Communications Corporation Full timePosition: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we...
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2 weeks ago
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RN - Operating Room
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