Hotel Night Auditor
4 weeks ago
Hotel Night Auditor Job Description
We are seeking a skilled Hotel Night Auditor to join our team at the Best Western Plus Dubuque Hotel and Conference Center. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.
Responsibilities:
- Delegate housekeeping, security, and service requests to ensure a smooth and efficient operation.
- Respond to guest inquiries and resolve any issues in a professional and courteous manner.
- Process reservations and check-ins, and perform other front desk agent duties as required.
- Compile and distribute daily, weekly, and monthly reports to management.
- Audit and reconcile all financial records, including cash drawer activity, credit card transactions, and room charges.
Requirements:
- Experience in the hospitality industry or guest services is preferred.
- Ability to work overnight shifts and flexible hours.
- Outstanding communication skills and excellent customer service skills.
- Proficiency with computers and experience with reservation and accounting software is desired.
Why Work with Us:
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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