Customer Service Representative

4 weeks ago


Dubuque, Iowa, United States Finnin Kia Full time

Job Description

Finnin Kia is seeking a highly motivated and detail-oriented individual to fill the role of Cashier/Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Process monetary and credit card transactions with accuracy and efficiency.
  • Complete and close repair orders in a timely manner.
  • Perform front desk duties, including answering phone calls and responding to customer inquiries.
  • Maintain organized records of daily transactions and documentation.
  • Process Finance and Insurance (F&I) and sales monies.
  • Process incoming vehicles and ensure they are properly documented.

Requirements:

  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Knowledge of Microsoft Office and Excel.
  • Excellent organizational and time management skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Employee discounts and perks.


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