Current jobs related to Senior Customer Service Representative - San Francisco, California - Akoya Biosciences
-
Senior Field Service Representative
3 weeks ago
San Francisco, California, United States Zurich Insurance Group Full timeSenior Field Service RepresentativeZurich Insurance Group is seeking a highly skilled Senior Field Service Representative to join our team. As a Senior Field Service Representative, you will be responsible for delivering profitable growth through selling a broad and differentiated suite of solutions in a unified way and managing the existing portfolio. You...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States Rainbow Grocery Cooperative Full timeWe are seeking a highly motivated and customer-focused individual to join our Customer Service team at Rainbow Grocery Cooperative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any issues they may have. Key Responsibilities:Assist customers with...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States Akoya Biosciences Full timeJob SummaryThe Senior Customer Service Representative will work closely with our APAC customers and internal teams to ensure timely and accurate order processing and completion. This role requires collaboration with the Akoya Sales and Product teams to deliver best-in-class order processes and customer service.Key Responsibilities:Coordinate with internal...
-
Customer Service Representative
3 weeks ago
San Jose, California, United States Connecticut Water Service Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Connecticut Water Service. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Handle customer inquiries and resolve issues in...
-
Customer Service Representative
4 weeks ago
San Francisco, California, United States Hassan & Sons, Inc. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hassan & Sons, Inc. as a Graveyard Shift Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer...
-
Senior Customer Service Representative
4 weeks ago
San Bernardino, California, United States Packaging Corporation of America Full timeJob SummaryWe are seeking a highly skilled Senior Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesRespond to...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States Touchstone Climbing Full timeCustomer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our team at Dogpatch Boulders. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Greet customers...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States TerrAscend Full timeJob Title: Customer Service RepresentativeAt TerrAscend, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Provide excellent customer service to clients via...
-
Senior Customer Service Representative
2 weeks ago
San Bernardino, California, United States Packaging Corporation of America Full timeJob Summary:The Senior Customer Service Representative will provide exceptional service to customers, responding to inquiries, resolving complaints, and coordinating customer requests. This role requires strong communication and analytical skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.Key Responsibilities:Receive,...
-
Customer Service Representative
1 month ago
San Diego, California, United States Atria Senior Living Full timeAbout Atria Senior LivingWe are a leading provider of senior living communities, dedicated to enhancing the lives of our residents and employees. Our mission is to create communities where employees thrive in their work, helping our residents thrive in their homes.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States Tomo Credit Full timeAbout the RoleTomo Credit is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide seamless onboarding experiences for customersHelp customers navigate...
-
Customer Service Representative
4 weeks ago
San Francisco, California, United States Pyxai, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and skilled customer service representative to join our team at Pyxai, Inc.Key Responsibilities:Respond to customer inquiries and complaints in a professional and timely manner, via phone, email, or chat.Identify and resolve customer issues using critical thinking and problem-solving skills,...
-
Customer Service Representative
4 weeks ago
San Francisco, California, United States Akoya Biosciences, Inc. Full timeAbout Akoya Biosciences, Inc.Akoya Biosciences' mission is to revolutionize the field of biology and human health through the power of spatial phenotyping.The company offers comprehensive single-cell imaging solutions that enable researchers to phenotype cells with spatial context and visualize how they organize and interact to influence disease progression...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States ATX Learning Full timeJob Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ATX Learning. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
San Francisco, California, United States The Apothecarium Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Apothecarium. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention.Key...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States The Apothecarium Full timeJob Title: Customer Service RepresentativeThe Apothecarium is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention.Key Responsibilities:Deliver products...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States FedEx Full timeCustomer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and support to our customers. Your duties will include:Assisting customers with their queries and resolving any issues in a timely and...
-
Customer Service Representative
3 weeks ago
San Francisco, California, United States Uno Dos Tacos Full timeCustomer Service RepresentativeAt Uno Dos Tacos, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing outstanding hospitality and service to all guests. This includes taking customer food orders, entering order information into the point-of-sale terminal, and...
Senior Customer Service Representative
2 months ago
At Akoya Biosciences, we are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our customers in the APAC region.
Key Responsibilities:- Coordinate with internal teams to ensure smooth order processing, fulfillment, and logistics.
- Act as a liaison between customers and internal functions such as Marketing, Sales, Logistics, Manufacturing, and Finance.
- Receive and process customer inquiries, complaints, or non-conformances.
- Work closely with logistics, warehouse, and production teams to monitor the movement of goods and provide status updates to customers.
- Provide solutions or alternatives to solve customer issues or escalate to the appropriate Akoya team.
- Work with new customers to set up accounts with coordination with Akoya's finance team.
- Build sustainable relationships of trust through open and interactive communication with customers and business associates.
- Maintain accurate notes in order/customer file for business continuity.
- Provide feedback to management on customer trends and issues.
- Bachelor's degree in business, biosciences, or related field with 5+ years' experience in a full-service customer service position or equivalent combination of education, experience, and/or training.
- Minimum 2 years intermediate level experience with Microsoft Word, Excel, Outlook, and ERP systems.
- Ability to follow specific and detailed instructions, including SOPs and work instructions.
- Excellent organizational, record-keeping, and communication skills.
- Demonstrated ability to work well within cross-functional teams as a team player.
- Possess an ability to learn and master complicated concepts quickly and comfortably.
- A strong work ethic, the ability to multi-task, and generate high-quality results under tight deadlines.
- A collaborative and proactive attitude.
- Demonstrated ability to establish and maintain credibility, trust, and positive relationships internally and externally.
- Bi-lingual English and Chinese (Mandarin) is preferred.
Akoya Biosciences offers a competitive compensation package, including a hiring range of $35.00 per hour, which may factor in various geographic regions. Our full-time regular positions also include an annual performance-based bonus (or a sales incentive plan) and long-term incentive units (equity) provided as part of our compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Akoya values bringing together individuals with diverse backgrounds. We are proud to be an Equal Opportunity/Affirmative Action Employer. We do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
