Encompass Systems Administrator
6 days ago
The Encompass Systems Administrator is a critical role at Cambridge Savings Bank, responsible for the daily support and configuration of the Encompass loan origination system. This position plays a key role in ensuring the system is running at optimal performance, implementing process improvements, and communicating system vendor upgrades to end-users.
Key Responsibilities:
Daily administration and support of the Encompass system, including user setup, roles, and security, as well as customization of objects and fields.
Manage Encompass enhancements through testing, deployment, and communication to end-users through Encompass Release Notes.
Monitor interfaces to integrated systems to ensure they are operating as designed.
Optimize existing Loan Origination System and tools to improve workflows, efficiency, and experience.
Work with teams to automate and improve Encompass functions, participate in meetings to support and resolve issues, and lead projects to make improvements and provide end-user training and ongoing support.
Direct liaison with ICE Mortgage Technology and other system vendors as needed.
Maintain an effective process documenting all resolution steps, including logging of any system-related changes.
Analyze needs and recommend effective solutions to meet user and business objectives.
Requirements:
Minimum 3 years Encompass Administration Experience.
Encompass Administrator Certification preferred.
Bachelor's Degree preferred.
Ability to work efficiently to meet productivity standards while maintaining excellent quality.
Excellent interpersonal, organizational, prioritization, time management, as well as written and verbal communication skills.
Proficiency in Microsoft Windows Environment to include Outlook, Word, and Excel.
About Cambridge Savings Bank:
Cambridge Savings Bank is a full-service banking institution with over $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. We are a VEVRAA Federal Contractor and an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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