Field Service Master Technician

4 days ago


Watertown, Massachusetts, United States Centric Business Systems Full time
Job Title: Field Service Master Technician

Centric Business Systems is seeking a highly skilled Field Service Master Technician to join our team. As a Field Service Master Technician, you will be responsible for providing top-notch technical support to our customers, ensuring their office equipment and software solutions are running smoothly and efficiently.

Key Responsibilities:
  • Maximize equipment up-time through timely response and effective repair
  • Assist with the development of FSAT's and FST's assigned to the Field Service Team
  • Manage the utilization of assets and resources to achieve targeted financial results
  • Analyze customer needs and recognize business opportunities
  • Communicate and interact with customers, field service, sales, management, and administration in a professional manner
Requirements:
  • High School or GED
  • Associate Degree or equivalent technical training
  • A+ Certification (or equivalent experience)
  • 6 Manufacturer Training Classes
  • 5+ years industry experience
Benefits:
  • Competitive compensation package
  • Excellent benefits package, including medical, dental, and vision plans
  • Generous Company Paid Health Reimbursement Account Options
  • Flexible Spending and Health Savings Account Options
  • Voluntary coverages at low group rates
  • Pet Insurance
  • Pre-paid legal coverage
  • 401(K) Plan with Match
  • Free Financial Counseling
  • Generous vacation, holiday, and sick leave programs

Centric Business Systems is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.



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