Current jobs related to IT Support Specialist - Hattiesburg, Mississippi - Jones Capital


  • Hattiesburg, Mississippi, United States Desktop & Depot Support Full time

    Job DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good matchOpportunity:Virtual Service Operations is searching for IT Support Technicians to temporarily join our team and help us support one of our great clients in Forest, MS. As the IT Support Technician, you will play a crucial role in ensuring smooth...


  • Hattiesburg, Mississippi, United States Motorola Solutions Full time

    Job Title: Hypercare Support SpecialistAt Motorola Solutions, we're committed to delivering exceptional support to our customers in the public safety sector. As a Hypercare Support Specialist, you will play a critical role in ensuring the success of our customers by providing timely and effective support for our PremierOne CAD and RMS...


  • Hattiesburg, Mississippi, United States PrideStaff Full time

    Job SummaryPrideStaff Hattiesburg is seeking a skilled Production Support Specialist to assist the machine operator in Hattiesburg, MS. This full-time, temp-to-hire position involves performing general manual labor duties, such as placing product in cases, stacking cases on pallets, and other similar tasks as assigned.Key Responsibilities:Assist the machine...


  • Hattiesburg, Mississippi, United States Justice, Bureau of PrisonsFederal Prison System Full time

    Job SummaryWe are seeking a highly skilled Information Technology Specialist to join our team at the Justice, Bureau of Prisons/Federal Prison System. The successful candidate will be responsible for providing technical support to our staff and ensuring the smooth operation of our computer systems.Key ResponsibilitiesProvide technical support to staff on...


  • Hattiesburg, Mississippi, United States Virtual Service Operations Full time

    Are you looking to advance your IT career? Virtual Service Operations is seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Forest, Mississippi.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC - PC install, moves, adds, and changesImage loads and asset recoveryAsset...


  • Hattiesburg, Mississippi, United States Motorola Solutions Full time

    Job DescriptionThe Hypercare Support Specialist will be responsible for providing exceptional customer service and technical support to Motorola Solutions' customers. This role requires strong written and oral communication skills, as well as the ability to work in a fast-paced environment and handle stressful situations. The ideal candidate will have 3+...


  • Hattiesburg, Mississippi, United States PrideStaff Full time

    Administrative Assistant OpportunityPrideStaff is seeking a highly motivated and organized Administrative Assistant to provide support services to our client in the Hattiesburg, MS area.Key Responsibilities:Provide exceptional customer service and support to clients and colleagues.Maintain accurate and up-to-date filing systems and records.Coordinate travel...


  • Hattiesburg, Mississippi, United States Forrest General Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Surgical Tech Specialist to join our team at Forrest General Hospital. As a Surgical Tech Specialist, you will be responsible for providing technical support to surgeons and other medical staff during surgical procedures. This is a challenging and rewarding role that requires strong communication and...


  • Hattiesburg, Mississippi, United States PrideStaff Full time

    Administrative Assistant Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at PrideStaff. As an Administrative Assistant, you will provide administrative support to our managers and employees, assist with daily office needs, and manage general administrative activities.Key Responsibilities:Answer...


  • Hattiesburg, Mississippi, United States PrideStaff Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at PrideStaff. As an Administrative Assistant, you will provide administrative support to our managers and employees, assist with daily office needs, and maintain our company's general administrative activities.Key ResponsibilitiesAnswer and direct...


  • Hattiesburg, Mississippi, United States PrideStaff Full time

    Administrative Assistant OpportunityPrideStaff is seeking a highly organized and detail-oriented Administrative Assistant to provide support to our client in Hattiesburg, MS. As an Administrative Assistant, you will be responsible for a wide range of administrative tasks, including answering phone calls, greeting visitors, maintaining filing systems, and...

  • Cardiology Specialist

    3 weeks ago


    Hattiesburg, Mississippi, United States The Delta Companies Full time

    Cardiology Specialist OpportunityDelta Locum Tenens is seeking a skilled Cardiology Specialist to provide coverage at a hospital in Hattiesburg, MS.Key DetailsSpecialty: Interventional CardiologyLocation: Hattiesburg, MSReason for Coverage: Staff ResignationsStart Date: As soon as credentialedHours: Hospital hours are 7a-5pSchedule: Days are M-F and rotate...


  • Hattiesburg, Mississippi, United States Forrest General Hospital Full time

    Job Summary:As a Patient Safety Specialist at Forrest General Hospital, you will play a vital role in maintaining the safety and well-being of our patients. Under the direction of the nurse and nurse manager, you will be responsible for ensuring the safety of patients who are confused, at risk of falling, or are suicidal and deemed a danger to self or...


  • Hattiesburg, Mississippi, United States Southern Bone & Joint Specialists PA Full time

    Job Title: Medical AssistantJob Summary:We are seeking a highly skilled Medical Assistant to join our team at Southern Bone & Joint Specialists PA. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong attention to detail.Key Responsibilities:Assist physicians and physician...


  • Hattiesburg, Mississippi, United States Justice, Bureau of PrisonsFederal Prison System Full time

    Job Summary We are seeking a highly skilled IT Security Specialist to join our team at the Justice, Bureau of Prisons/Federal Prison System. As an IT Security Specialist, you will be responsible for ensuring the security and integrity of our computer systems and networks. This is a challenging and rewarding role that requires strong technical skills and a...


  • Hattiesburg, Mississippi, United States Virtual Service Operations Full time

    Job Opportunity: IT Support TechnicianWe are seeking a skilled IT Support Technician to join our team at Virtual Service Operations in Forest, MS.As an IT Support Technician, you will play a crucial role in ensuring smooth operations within the organization by setting up and troubleshooting IT equipment, including laptops, monitors, and printers.You will...


  • Hattiesburg, Mississippi, United States WIS International Inventory Services Full time

    Job Summary:We are seeking a highly skilled Inventory Management Specialist to join our team at WIS International Inventory Services. As an Inventory Management Specialist, you will be responsible for leading and training our Inventory Associates, supervising Inventory Events, and resolving event concerns in support of our Area Manager or District...


  • Hattiesburg, Mississippi, United States Virtual Service Operations Full time

    Virtual Service Operations is seeking a skilled IT Support Technician to join our team on a temporary basis. As a key member of our team, you will play a crucial role in ensuring smooth operations within the organization by setting up and troubleshooting IT equipment, including laptops, monitors, and printers.You will provide technical assistance to...


  • Hattiesburg, Mississippi, United States Adelphi Medical Staffing, LLC Full time

    Job Title: Neonatal Medicine SpecialistAdelphi Medical Staffing, LLC is seeking a highly skilled Neonatal Medicine Specialist to join our team. The ideal candidate will have expertise in neonatal care and a strong passion for delivering high-quality patient care.Key Responsibilities:Provide expert care to neonatal patients in a hospital settingCollaborate...

  • Surgical Specialist

    2 weeks ago


    Hattiesburg, Mississippi, United States Forrest General Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Surgical Specialist to join our team at Forrest General Hospital. As a key member of our perioperative services team, you will be responsible for ensuring the smooth operation of our surgical department, providing exceptional patient care, and collaborating with our multidisciplinary team to achieve...

IT Support Specialist

2 months ago


Hattiesburg, Mississippi, United States Jones Capital Full time
Job Summary

We are seeking a dedicated IT Customer Support Specialist to join our team at Jones Capital. The ideal candidate will provide technical assistance to our internal customers, helping them to resolve issues related to computer systems, software, and hardware.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat, and diagnose and troubleshoot technical issues, guiding customers through step-by-step solutions.
  • Identify, research, and resolve technical problems in a timely manner, escalating unresolved issues when necessary.
  • Maintain detailed records of customer interactions, including issue descriptions, troubleshooting steps, and resolution outcomes, and update the knowledge base with new solutions and best practices.
  • Assist customers with the installation, configuration, and maintenance of software and hardware components, and provide support for operating systems, applications, and network issues.
  • Educate customers on product features, usage best practices, and self-service resources, and conduct training sessions or webinars as needed.
  • Monitor system performance to ensure optimal functionality, proactively identify potential issues, and recommend improvements.
  • Gather customer feedback to identify common issues and suggest enhancements to products or services, and collaborate with other teams to implement change.
Requirements
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 5-7 years of experience providing customer support.
  • Intellectually inquisitive and analytically strong.
  • Excellent communication skills, with ability to translate, package, and present complex topics to business leadership.
  • Strong work ethic and adherence to Jones' Core Values.
Preferred Qualifications
  • Proficiency in Windows and Mac operating systems, Microsoft Office 365, Entra ID, Microsoft conditional access, and common software applications.
  • Familiarity with networking concepts and troubleshooting.
  • Knowledge of scripting languages (e.g., Python, PowerShell) for automation.
Location

Hattiesburg, Mississippi

We are proud to be recognized by Mississippi Business Journal as one of the best places to work in Mississippi. It's the result of our focus on our employee's well-being with a host of innovative efforts, including continuing education, health and wellness initiatives and family focused events that recognize and reward our employees on a regular basis.