Desktop Support Specialist in Forest, Mississippi

5 days ago


Hattiesburg, Mississippi, United States Virtual Service Operations Full time

Are you looking to advance your IT career? Virtual Service Operations is seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Forest, Mississippi.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC - PC install, moves, adds, and changes
  • Image loads and asset recovery
  • Asset tagging and printer support
  • Client Center (Tech Bar) support and IT service management updates
  • Other client support duties as needed to maintain workstation operations and customer satisfaction
Requirements:
  • Previous working experience in desktop support is desired, but training will be provided for all entry-level new hires
  • Knowledge of PC imaging and experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
Preferred Qualifications:
  • Certified Dell Technician
  • Expertise in inventory control
What We Offer:

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. Our team is dedicated to providing exceptional service to our clients, and we are looking for someone who shares our values and is passionate about delivering high-quality results.

More About VSO:

VSO is a hybrid cloud and managed services consulting firm. We take pride in taking care of our employees and offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at

Salary Description

$17.00/hr - $25.00/hr Virtual Service Operations



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