Technology Support Services Manager

3 weeks ago


Renton, Washington, United States Renton Technical College Full time
Job Title: Technology Support Services Manager

We are seeking a highly skilled and experienced Technology Support Services Manager to join our team at Renton Technical College. The successful candidate will be responsible for providing technical expertise, leadership, and administration to our technical support services personnel.

Key Responsibilities:
  • Provide technical expertise and leadership to our technical support services personnel
  • Develop and implement effective technical support services strategies
  • Ensure the quality of technology services delivered to administrative and instructional clients
  • Foster and maintain effective teamwork across operational groups
  • Coordinate the full life cycle of technology hardware and software
Requirements:
  • Associate Degree in Information Technology, Information Systems, Computer Science, or a related field
  • Three years of experience as an Information Technology Manager or equivalent
  • Four years of technical customer service experience, including hardware/software implementation/support and direct responsibility for organizing, developing, and leading the work of a team while managing projects
  • Proficiency in automated deployment tools and ITIL Foundations Certification
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Renton Technical College is an equal opportunity employer and welcomes applications from diverse candidates.



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