Strategic Account Manager

4 weeks ago


Fort Worth, Texas, United States Lockton, Inc. Full time
Job Summary:

Lockton, Inc. is seeking a highly skilled Strategic Account Manager to join our Fort Worth Commercial Account Team. The ideal candidate will have a strong background in casualty insurance brokerage and a proven track record of delivering exceptional results.

Key Responsibilities:

  • Maintain and enhance Lockton's relationships with existing clients through proactive and creative contact initiatives
  • Provide strategic planning and consulting advice to clients, including the production of Requests for Proposal (RFP) and analysis of vendor responses
  • Consult regularly with clients to review large claims and abnormal utilization results
  • Assist in the establishment and attainment of revenue goals for existing and new business
  • Develop and maintain dependable working relationships with carriers, broker servicing networks, and other providers
  • Oversee issue-resolution between client and vendor
  • Coordinate market selection for new and renewal business on designated accounts
  • Negotiate program terms and costs
  • Assist with the coordination of day-to-day administrative activities among those servicing the client's account
  • Research and apply industry trends, product development, and government regulations
  • Mentor and train junior-level staff

Requirements:

  • Bachelor's Degree in Risk Management, Business Administration, or related field (preferred)
  • Minimum of five (5) years of casualty insurance brokerage experience, casualty underwriting experience, and/or account handling experience (large, complex account management experience preferred)
  • In-depth knowledge of casualty coverages and policy language
  • Completed CPCU, CRIS, or other industry-specific designations (preferred)
  • Working knowledge of Microsoft Office Products (Word, Outlook, Excel, and PowerPoint)
  • Excellent verbal and written communication skills, including the ability to successfully present data
  • Ability to understand and utilize industry-specific trends and governmental regulations
  • Focused on personal and team development with the ability to complete continuing education requirements as needed
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
  • Strong organizational, multi-tasking, and negotiation skills
  • Flexibility to work outside of normal business hours to effectively service client and/or business needs
  • Ability to travel, as needed/requested


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