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Automotive Parts Specialist

2 months ago


Concord, California, United States Concord Nissan Full time

Overview:

Concord Nissan is in search of a dedicated Automotive Parts Specialist who is committed to providing outstanding customer service. The successful candidate will excel in a fast-paced and professional setting.

Essential Qualifications:

  • High School Diploma or Equivalent
  • Valid driver's license
  • Experience with parts department software
  • Strong communication abilities
  • Knowledge of automotive processes

Key Responsibilities:

  • Oversee the parts sales process
  • Engage with customers regarding the status of their parts
  • Work collaboratively with team members and customers in a courteous manner
  • Efficiently utilize the parts catalog
  • Manage phone inquiries and provide accurate information
  • Ensure parts ordered match estimates
  • Deliver exemplary service to all customers
  • Maintain accurate inventory records
  • Promptly inform about out-of-stock items
  • Process billing for parts requests
  • Handle customer payments effectively
  • Coordinate the shipment and collection of orders

What We Provide:

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Time Off and Holidays
  • Opportunities for Professional Growth
  • Employee Discounts
  • A Supportive and Inclusive Work Environment
  • Potential for Career Progression
  • Competitive Salary Packages

We are dedicated to fostering a fair and inclusive workplace where every individual is appreciated for their skills and contributions.