Automotive Service Representative

4 weeks ago


Concord, California, United States Concord Tire Center LLC Full time
Job Description
We are seeking a friendly and positive individual to join our team at Concord Tire Center LLC as an Automotive Service Advisor. The ideal candidate will have a strong background in the automotive industry and excellent communication skills. As a key member of our team, you will be responsible for assisting supervisors with daily tasks, providing exceptional customer service, and ensuring that each customer leaves satisfied.

Responsibilities
  • Check in customers and ensure a smooth experience
  • Invoice customers accurately and efficiently
  • Schedule service appointments and manage the workflow
  • Answer phone calls and respond to customer inquiries
  • Place part orders and maintain inventory
  • Advise customers on the best repair solutions and provide recommendations

Requirements
  • Minimum 3 years of experience in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and multitask
  • Valid driver's license and ability to travel
  • Strong problem-solving skills and attention to detail


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