Guest Services Associate

2 weeks ago


State College, Pennsylvania, United States Higheredmilitary Full time

Guest Services Associate

We are looking for a dedicated individual to join our team in a part-time capacity as a Guest Services Associate. This role is essential in providing exceptional service to our diverse clientele.

Key Responsibilities:

  • Deliver outstanding service and engage with a varied customer demographic.
  • Welcome and seat patrons according to their reservations and in the appropriate service order, accommodating special seating requests when necessary.
  • Maintain awareness of shift activities and flow.
  • Answer incoming calls to assist guests, manage reservation requests, and process room service orders.
  • Address routine inquiries and guest needs, or direct them to the relevant departments as needed.
  • Handle various financial transactions and maintain accurate inventory records.
  • Utilize different equipment and computer systems effectively.
  • Report any unusual occurrences or concerns to the management team.
  • Provide general administrative support to the restaurant operations.

This position involves direct interaction with guests, requiring excellent communication and interpersonal skills. A strong focus on guest satisfaction is paramount. Candidates should be prepared to work on their feet for extended periods, with flexible hours that may include weekends and holidays.

We are committed to fostering a diverse and inclusive environment. We value individual uniqueness and strive to create a culture that supports broad and specific diversity initiatives, ensuring that all individuals can thrive.



  • State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Hotel Attendant to join our team at Shaner Hotel Group. As a Hotel Attendant, you will be responsible for ensuring the highest level of guest satisfaction by providing exceptional service and maintaining the cleanliness and quality of our guest rooms.Key ResponsibilitiesGuest Room Maintenance:...


  • State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job OverviewAs a key member of our team, the Front Desk Agent plays a vital role in delivering exceptional service to our guests. This position requires a commitment to providing a welcoming atmosphere and ensuring guest satisfaction throughout their stay.Key ResponsibilitiesMaintain a flexible work schedule, including availability on weekends and...


  • State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Shaner Hotel Group. As a Front Desk Agent, you will be responsible for providing exceptional guest services, handling guest complaints, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Services: Provide superior guest services,...


  • State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job DescriptionAvailability to work a flexible schedule, including weekends, holidays, and varied shifts. Address guest complaints to ensure satisfaction. Manage all check-ins and check-outs in accordance with hotel standards. Follow payment, cash handling, and credit policies/procedures. Prepare, print, and distribute daily reports to relevant...


  • State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job DescriptionAvailability to work a flexible schedule, including weekends, holidays, and varied shifts. Address guest complaints to ensure satisfaction. Manage all check-ins and check-outs in accordance with hotel standards. Follow payment, cash handling, and credit policies/procedures. Prepare, print, and distribute daily reports to relevant...


  • State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job OverviewAvailability for a flexible work schedule, including weekends, holidays, and various shifts.Address guest concerns to ensure satisfaction.Manage all check-in and check-out processes in accordance with hotel standards.Follow payment, cash handling, and credit policies/procedures.Prepare, print, and distribute daily reports to relevant...


  • State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job OverviewAvailability for a flexible work schedule, including weekends, holidays, and varied shifts.Address guest concerns to ensure satisfaction.Manage all check-in and check-out processes in accordance with established hotel standards.Follow payment, cash handling, and credit policies and procedures.Prepare, print, and distribute daily reports to...


  • State College, Pennsylvania, United States BEST Crowd Management Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Event Security Specialist to join our dynamic team at BEST Crowd Management. As a key member of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees.Key ResponsibilitiesProvide Outstanding Customer...


  • State College, Pennsylvania, United States Schulte Companies Full time

    Job Summary:We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Schulte Companies. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Greeting and Service: Greet...


  • State College, Pennsylvania, United States Juniper Communities Full time

    Position Overview:We are seeking a dedicated individual to play a crucial role in shaping the first impressions of our community. This position serves as a vital link between our Leadership Team, Residents, and their Families.Key Responsibilities:Welcome and guide visitors to our facility, ensuring a tidy and inviting environment in reception and concierge...

  • Guest Room Specialist

    2 weeks ago


    State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job OverviewWe are seeking a dedicated Guest Room Attendant to join our team at Shaner Hotel Group. This role is essential in maintaining the high standards of cleanliness and service that our guests expect.Key ResponsibilitiesDemonstrate flexibility in scheduling, including availability for weekends, holidays, and varying shifts.Address and resolve guest...


  • State College, Pennsylvania, United States Juniper Communities Full time

    Overview:We are excited to introduce a new opportunity for a dedicated individual to join our team as a Concierge. This role is essential in creating a welcoming environment for our residents and their families.Compensation:Starting pay at $15.00 per hourInclusivity:At Juniper Communities, we believe in the strength of diversity and inclusion. Our culture...


  • State College, Pennsylvania, United States Juniper Communities Full time

    Overview:At Juniper Communities, we are proud to offer a work environment that champions diversity and inclusion, fostering a culture that has thrived for over 35 years. We believe that our strength lies in the unique backgrounds and experiences of our Associates.Compensation:Starting pay is set at $15.00 per hour, with the added benefit of DailyPay,...


  • State College, Pennsylvania, United States Juniper Communities Full time

    Overview:At Juniper Communities, we are proud to introduce DailyPay, allowing you to access your earnings on-demand, eliminating the wait until payday.Employment Type:Full-Time PositionCompensation:Starting at $15.00 per hourOur Commitment to Diversity:We believe that diversity and inclusion are fundamental to our success. For over 35 years, these principles...


  • State College, Pennsylvania, United States FOXDALE VILLAGE CORPORATION Full time

    Culinary Service Associate at Foxdale VillageFoxdale Village is a nurturing Continuing Care Retirement Community (CCRC) located in State College, PA, founded on Quaker values. We prioritize treating every individual with respect and dignity, fostering a warm and inclusive environment. We are currently seeking dedicated full-time and part-time staff members...


  • State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job OverviewWe are seeking a dedicated and detail-oriented individual to join our housekeeping team. As a key member of our staff, you will play a vital role in ensuring that our guests enjoy a clean and comfortable environment during their stay.Key ResponsibilitiesMaintain a flexible work schedule, including weekends and holidays, to meet the needs of our...


  • State College, Pennsylvania, United States Schulte Companies Full time

    Job Summary:We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Schulte Companies. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling inquiries and complaints, and ensuring a seamless experience for all visitors.Key Responsibilities:Greet...


  • State College, Pennsylvania, United States Higheredmilitary Full time

    Room Service AttendantCompany: HigheredmilitaryType: Part-Time/AdjunctPosition Overview:The Housekeeping Department is on the lookout for dedicated individuals to fill the role of Room Service Attendant. This position is essential in maintaining the high standards of cleanliness and guest satisfaction.Key Responsibilities:Maintain the cleanliness of guest...


  • State College, Pennsylvania, United States The GIANT Full time

    About The GIANT CompanyWe are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe are seeking a highly motivated and...


  • State College, Pennsylvania, United States Higheredmilitary Full time

    Culinary Service and Production AssociatePosition Overview:As a Culinary Service and Production Associate, you will play a vital role in our food service operations, ensuring that high-quality meals are prepared and presented to our customers.Key Responsibilities:Prepare a variety of food items, including salads, dressings, baked goods, and simple menu...