Guest Services Representative
18 hours ago
The Guest Services Representative is responsible for providing exceptional service to all guests during their stay, ensuring a memorable and enjoyable experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities- Provide warm and welcoming service to all guests, responding to their needs and concerns in a timely and professional manner.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Process guest payments, handle cash and credit transactions, and maintain accurate records.
- Assist with guest inquiries, provide information on hotel services and amenities, and resolve any issues that may arise.
- Collaborate with other hotel departments to ensure seamless service delivery and maintain high standards of quality.
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
- Previous experience in a hotel or hospitality setting, preferably in a front desk or guest services role.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
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Guest Service Representative
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Front Desk Guest Service Representative
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Guest Service Representative
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Guest Services Supervisor
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Part-time Guest Services Ambassador
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Customer Service Representative
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Guest Services Leader II
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Guest Services Supervisor
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Parking Representative
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Customer Service Representatives
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Customer Service Representative
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Customer Service Representative
17 hours ago
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Customer Service Representative
4 days ago
Columbia, South Carolina, United States Wingstop Restaurants Full timeDeliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and answering phone calls in a friendly and welcoming mannerProviding exceptional service by taking and...
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Customer Service Representative
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