Quality Assurance/Training Supervisor

4 weeks ago

Mesa, Arizona, United States IES Communications Full time
Job Summary

The Quality Assurance/Training Supervisor oversees a team of Quality Training Specialists to execute the activities required to meet IES training and quality standards.

Key Responsibilities
  • Work closely with Quality Manager to establish company's quality procedures, standards and specifications for all business units.
  • Define and train quality procedures to team and operations staff.
  • Monitor performance by gathering relevant data and producing data and recommendations.
  • Use relevant quality tools to make sure managers and other staff understand how to improve the business.
  • Operate as a team member of management.
  • Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
  • Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.
  • Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).
  • Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
  • Must be able to travel within the branch territory and/or regional territory as needed.
  • Must be able to learn and teach Company and customer project management systems.
  • Estimated 50% travel.
  • Regular attendance is mandatory.
  • Must have a minimum of three (3) years training experience or related role.
  • Must have a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
  • Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
  • Must have working knowledge of arithmetic, algebra, geometry and their applications.
  • Skilled in numerical and statistical analysis.
  • Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
  • Working knowledge of instructional design and adult learning theory practice preferred.
  • Ability to determine the kind of tools and equipment needed to do a job.
  • Possess good knowledge of arithmetic, algebra, geometry and their application.
  • Maintain technical knowledge by attending educational workshops, reviewing publications.
  • Working knowledge of construction process (bid process, project management, delegation, financial etc.).
Requirements
  • Minimum Years of Experience 6+
  • License Required No
  • Minimum Education High School

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.

3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States.

Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic.

This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.

IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans.

IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.

EEO is the Law poster | EEO is the Law poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer.

IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.

Applicants who need accommodation in the job application process should contact the IES corporate office at or any IES office to request assistance.

IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish IES Communications

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