Client Relationship Specialist

2 weeks ago


Rochester, New York, United States Rochester Promotions Firm Full time
Client Relationship Specialist Opportunity

At Rochester Promotions Firm, we pride ourselves on building and maintaining robust connections with our clientele. As we embark on our growth journey, we are on the lookout for motivated individuals to enhance our Client Relations and Customer Service division. If you have a passion for customer engagement and thrive on fostering enduring partnerships, this position is tailored for you.

  • Develop and maintain enduring business relationships
  • Identify and resolve client concerns efficiently
  • Facilitate clear communication between clients and internal departments
  • Promote products and support the acquisition of new clientele
  • Deliver customized customer interactions
  • Oversee order management and installation coordination
  • Work collaboratively with colleagues to achieve sales objectives

Qualifications:

  • High School Diploma or equivalent is mandatory
  • Bachelor's Degree in relevant fields is advantageous
  • Prior experience in client relations, customer service, or sales is preferred
  • Exceptional interpersonal and communication abilities
  • Driven by results and a proactive mindset
  • Empathetic and focused on providing solutions


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