Operations Manager

3 days ago


Blacksburg, Virginia, United States Commonwealth of Virginia Full time

Job Summary

Assists in the management of a large university dining center under the direction of the Unit Manager. Responsibilities include supervision of staff, including production, counseling, training, and development; budget and operations; administration of automated food inventory systems; customer relations, safety, and sanitation; and the security and maintenance of building and equipment.

Key Responsibilities

  • Supervise staff in a high-volume food service environment.
  • Assist in the management of the dining center's budget and operations.
  • Administer automated food inventory systems.
  • Provide customer service and ensure customer satisfaction.
  • Maintain a safe and sanitary work environment.
  • Ensure the security and maintenance of building and equipment.

Requirements

  • Previous experience in high-volume food service operations and supervision of employees.
  • Experience in operations, including accounting, bookkeeping, and budgeting; and warehouse/stockroom procedures.
  • Previous experience using an automated payroll system and automated food inventory system.
  • Experience in counseling employees and training and development of employees.
  • Experience with customer service and customer relations.
  • Experience in safety and sanitation in a food service setting.

Preferred Qualifications

  • College experience in Business Management, Accounting, Hospitality, or Culinary Certification and/or related experience in these areas.
  • Certification in ServSafe and HACCP.
  • Demonstrated knowledge of computers, including Windows, data, and spreadsheet processing, electronic mail, and automated payroll and automated food inventory systems.

About Virginia Tech

Virginia Tech is a comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students. Virginia Tech is a leading global research institution, conducting more than $500 million in research annually.

About Student Affairs

Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in a community that nurtures learning and growth.

About Dining Services

Virginia Tech has built a reputation for outstanding dining. Our dining program stays at the leading edge of national trends. Customers report high overall satisfaction and appreciate the variety of dining options available on campus.


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