Banquet Captain

20 hours ago


Colorado Springs, Colorado, United States Wyndham Hotels & Resorts Full time

Job Summary

We are seeking a highly skilled and experienced Banquet Captain to join our team at the Cheyenne Mountain Resort in Colorado Springs, Colorado. As a key member of our convention services team, you will be responsible for ensuring the smooth execution of events and conferences, providing exceptional service to our guests, and maintaining the highest standards of quality and professionalism.

Key Responsibilities:

  • Coordinate and execute events, conferences, and banquets, ensuring seamless logistics and exceptional guest experiences
  • Collaborate with event planners, chefs, and other stakeholders to design and deliver customized event experiences
  • Manage event timelines, budgets, and resources, ensuring timely and cost-effective execution
  • Provide exceptional customer service, responding to guest inquiries and resolving issues promptly and professionally
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures

Requirements:

  • 2+ years of experience in event coordination, hospitality management, or a related field
  • Proven track record of delivering exceptional events and conferences
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines
  • High school diploma or equivalent required; degree in hospitality, event management, or a related field preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

Wyndham Hotels & Resorts is the largest hotel franchisor in the world, with a portfolio of 20 brands across 9,000 hotels in over 80 countries. We are committed to delivering exceptional guest experiences and providing our team members with the tools, training, and support they need to succeed.


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