Banquet Captain

7 days ago


Steamboat Springs, Colorado, United States Steamboat Ski & Resort Corp. Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Captain to lead our team of servers and coordinators in providing exceptional service to our guests. As a key member of our Banquet team, you will be responsible for planning, supervising, and coordinating the daily operations of assigned banquets.

Key Responsibilities
  • Plan and coordinate the setup, service, and breakdown of banquets, including arranging serving arrangements, staffing, and equipment.
  • Develop and implement hiring and training programs to ensure all positions are adequately staffed with trained personnel.
  • Supervise and assist with all operations, including setting tables, stocking service stations, taking orders from customers, and serving.
  • Provide superior service to all customers, both internal and external, at all times.
  • Follow the Resort Etiquette Guidelines while interacting with guests and respond to all guests in a courteous and efficient manner.
  • Complete daily billing of all banquet event orders and billing.
  • Ensure understanding and compliance with all company policies and procedures, as well as any regulatory requirements.
Requirements
  • Previous banquet experience preferred.
  • At least two years of relevant food service experience or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Basic administrative, math, and supervisory skills, with some previous supervisory experience preferred.
  • Experience working with a variety of commercial food service equipment preferred.
  • Must adhere to all safety policies.
  • Problem-solving skills and ability to maintain positive relationships with guests and staff, including management, subordinates, and co-workers.
  • Be a consistent role model for the company's Service Excellence standards.
Physical Requirements
  • Must lift approximately 75 lbs.
  • Must communicate clearly in the English language.
  • Must be a minimum of 18 years of age.
Benefits

As a member of our team, you will enjoy a range of benefits, including competitive compensation, retail/rental discounts, food and beverage discounts, industry pro deal discounts, friends and family discounted tickets subject to restrictions, reservations, and/or blackout dates, access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay, and a chance to learn and advance within Steamboat Ski & Resort Corp.


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