Patient Services Representative

5 days ago


Normal, Illinois, United States Carle Health Full time
Job Summary

The Patient Services Representative plays a vital role in ensuring the smooth operation of our healthcare facilities. As a key member of our team, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient appointment scheduling.

Key Responsibilities
  • Coordinate and participate in daily clinic preparation, including patient identification, patient check-in, and charge posting.
  • Manage cash transactions and maintain accurate records.
  • Assist with patient appointment scheduling and registration.
  • Provide excellent customer service and communicate effectively with patients, staff, and physicians.
  • Maintain confidentiality and handle sensitive information with discretion.
Requirements
  • Previous experience in a public contact position, preferably in a healthcare setting.
  • Basic computer skills and experience with general office equipment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer

Carle Health is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to providing a supportive and inclusive work environment that fosters growth and development.



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