Fire Service Technician

6 days ago


Canton, Massachusetts, United States Johnson Controls International Full time
About the Role

We are seeking a highly skilled Fire Service Technician to join our team at Johnson Controls International. As a key member of our team, you will be responsible for installing, maintaining, and repairing fire alarm and security systems in various settings.

Key Responsibilities
  • Troubleshoot and repair installed systems, including panel repair/reprogram, device replacement/repair, and system testing.
  • Organize and utilize technical resources, information, material, and support to ensure efficient execution of all assigned tasks.
  • Provide excellent written/verbal communication and outstanding customer service skills.
  • Program fire alarm, security, and access control system panels.
  • Experience with CCTV and IT and IP networks is a plus.
  • Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
  • CCNA, A+, and Network+ certifications are a plus.
  • On-call and after-hours work may be required on occasion at customer need.
Requirements
  • High school diploma or equivalent required.
  • 4+ years' experience with fire alarm, access control, security intrusion, sound, and communications systems (preferred not required).
  • Retain any licenses required by National, State, and Local codes. Minimum of MA CLASS D.
  • Ability to interpret blueprints, diagrams, and specifications.
  • A good working knowledge of computers is necessary.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Ability to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high-lift equipment up to 40 feet.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
Preferred Qualifications
  • NICET II preferred.
What We Offer

As a Fire Service Technician at Johnson Controls International, you will have the opportunity to work with a leading company in the fire protection and security industry. We offer a competitive starting pay, paid training, global advancement opportunities, company vehicle (as applicable), referral bonuses, comprehensive benefits, and more.



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