Animal Care Coordinator

5 days ago


Highland, California, United States Highland Village Pet Hospital Full time
As a highly skilled Pet Hospital Receptionist, you will be responsible for delivering exceptional patient care and administrative support to our veterinary team. If you have a passion for animals and a commitment to providing top-notch customer service, we encourage you to apply.

Job Description
We are seeking a detail-oriented and organized individual to join our dynamic team. The successful candidate will have previous experience in a veterinary clinic or animal hospital, as well as proficiency in using computer software for appointment scheduling, record-keeping, and communication.

Key Responsibilities
• Greet and welcome clients with warmth and professionalism
• Schedule appointments, surgeries, and follow-up visits
• Answer phone calls and emails addressing inquiries and scheduling appointments
• Check-in and check-out clients and their pets, ensuring accurate record-keeping
• Handle financial transactions and process payments
• Maintain a clean and organized reception area
• Communicate effectively with the veterinary team
• Assist in managing and organizing medical records
• Coordinate prescription refills and client requests

Qualifications
• Previous experience in a veterinary clinic or animal hospital required
• Strong communication and interpersonal skills
• Proficient in using computer software for appointment scheduling, record-keeping, and communication
• Detail-oriented with excellent organizational skills
• Ability to multitask and remain composed in a fast-paced environment

Salary
$50,000 - $65,000 per annum, depending on experience.

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