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Service Leader

2 months ago

Tarrytown, New York, United States Chipotle Full time

Job Summary:

As a Service Leader at Chipotle, you will be responsible for ensuring that high-quality food is served to our customers. This includes:

  • Food Quality: Inspect food before it is served to ensure it meets our high standards.
  • Food Safety: Monitor and maintain a clean and safe kitchen environment to prevent foodborne illnesses.
  • Customer Service: Resolve customer complaints and concerns in a professional and courteous manner.
  • Crew Management: Supervise and train front-of-house crew members to ensure they are providing excellent customer service.

Responsibilities:

• Develop and implement strategies to improve customer satisfaction and loyalty.

• Monitor and maintain accurate records of sales, inventory, and customer feedback.

• Collaborate with other team members to achieve business objectives and goals.

Requirements:

• 1+ year of experience in a customer-facing role, preferably in the food service industry.

• Strong communication and leadership skills.

• Ability to work in a fast-paced environment and adapt to changing situations.

• High school diploma or equivalent required.