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Retail Store Leader

2 months ago

Washington, United States The Body Shop Full time

Company: The Body Shop International Limited

About The Body Shop

Founded in 1976 by Anita Roddick, The Body Shop has always been driven by a vision of using business as a force for good. With over four decades of experience, we continue to lead the way in cruelty-free beauty. Our commitment to ethical practices and environmental sustainability is at the core of our brand. We empower individuals and strive to make a positive impact on the planet, remaining true to our activist roots through various initiatives and campaigns.

Your Role Overview

As a Store Manager, you will be an inspiring leader who embodies our brand values and demonstrates a passion for ethical beauty. With extensive experience in retail, you will guide your team to achieve exceptional sales performance and create a memorable customer experience.

Key Responsibilities

Customer Engagement - You will be responsible for crafting a customer-centric store atmosphere by leading your team to enhance customer interaction and embody the brand's essence. Fostering consumer loyalty is essential to strengthen The Body Shop's presence in the market.

Sales Performance - We seek a candidate with a strong background in beauty retail management. You will be tasked with achieving sales targets through meticulous planning and organization. Proficiency in stock management and the ability to adapt to changes are crucial. Utilizing provided data to make informed business decisions will be a key part of your role.

Team Leadership - Our employees are integral to our success. We value leaders who can collaborate effectively and respond promptly to challenges. Excellent communication skills are necessary to manage the team according to the store's and customers' needs. You will be expected to attract and retain talent that aligns with our brand values and to develop team members to reach their full potential.

Qualifications We Seek
  • Proven experience in beauty retail and team leadership
  • Ability to meet sales and performance goals with strong organizational skills
  • Experience in utilizing data for strategic business decisions
  • Collaborative mindset within a feedback-oriented culture
  • Skills in coaching and developing team members
  • Exceptional communication and operational capabilities
  • Leadership qualities that drive both personal and organizational success
  • Competence in IT applications
  • Willingness to work flexible hours, including weekends
Core Values

Commercial Awareness

Leadership Excellence

Integrity and Conduct

Purpose-Driven Action