Party Host Coordinator

2 weeks ago


Plano, Texas, United States Entertainment Promotions Full time
Job Summary

We are seeking a highly motivated and organized Party Host to join our team at Entertainment Promotions. As a Party Host, you will be responsible for ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities
  • Set up, clean, and maintain the party room or lane to ensure a safe and welcoming environment.
  • Greet and assist party guests with any items or decorations they bring, providing exceptional customer service.
  • Serve food, beverages, and cake to party guests, adhering to our high standards of quality and presentation.
  • Assist with delivering the best possible experience for birthday clients and notify management immediately if assistance is needed.
  • Greet and communicate with guests, answering basic party-related questions and providing clear information about our services.
  • Provide an exceptional experience to the guest of honor and all party guests, ensuring their needs are met and exceeded.
  • Ensure that the party payment is received and all additional items are paid for through our POS system.
  • Adhere to strict party timing schedules to ensure a smooth and efficient experience.
  • Assist as needed in other areas as requested by a lead or manager, demonstrating flexibility and teamwork.
  • Maintain uniform standards and a professional appearance at all times.
Requirements
  • Standing for long periods of time with frequent bending and turning.
  • Maintaining a positive attitude and upbeat personality during each party.
  • Moving at a fast pace to keep each party on schedule.
  • Lifting up to 40 pounds.
  • Communicating effectively with guests and explaining packages.
Special Requirements
  • Must be at least 16 years old.
  • Obtain training certification per company policy.
Standard Company Expectations
  • Goes beyond normal expectations without compromising the company mission, vision, and values.
  • Demonstrates courtesy and accountability in all situations.
  • Responds to guests' special requests in a courteous and accountable fashion.
  • Monitors the consistency of the product provided to all guests, anticipating potential needs.
  • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
  • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
  • Maintains uniform standards.

Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.


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