Navigator/Social Services Coordinator

4 days ago

St Louis, Missouri, United States Peoples Family of Corporations Full time
Job Description

Job Summary:

We are seeking a highly skilled and compassionate Navigator/Social Services Assistant to join our team at Peoples Family of Corporations. As a key member of our department, you will play a vital role in providing exceptional support to our patients, families, and staff.

Key Responsibilities:

  • Perform daily clerical and administrative tasks to maintain an efficient office environment.
  • Develop and maintain office systems to ensure smooth operations and effective communication.
  • Work collaboratively with staff to facilitate departmental goals and objectives.
  • Monitor and track patient status, referrals, and transitions of care.
  • Support Behavioral Health Integration (BHI) Project Coordinator in educating stakeholders on SBIRT process and patient advocacy.
  • Assist in maintaining Locator files and providing in-service training for social service staff.
  • Remain up-to-date with SBIRT guidelines and training.
  • Perform other duties as assigned.

Requirements:

  • High School Diploma/GED or Associate's Degree.
  • Three to five years' experience in secretarial or medical office setting preferred.
  • Good computer skills, including Microsoft Office, and ability to multitask.

Physical Requirements:

Indicate the appropriate physical requirements of this job in the course of a shift.

Mental and Emotional Requirements:

Indicate the mental and emotional activities required of this job in the course of a normal shift.

Essential Functions:

  • Perform daily clerical and administrative tasks.
  • Develop and maintain office systems.
  • Work collaboratively with staff.
  • Monitor and track patient status.
  • Support BHI Project Coordinator.
  • Perform other duties as assigned.

Nonessential Functions:

Please be sure to attach the Employee Continuing Education Record and Safety Questionnaire for the last calendar year.

Organizational Competencies:

  • Service: Demonstrates understanding of department's service standards and strives to achieve them.
  • Teamwork: Acts as a cohesive member of a work team and demonstrates appropriate interactions.
  • Communication: Fosters an environment that nurtures collaboration and teamwork.
  • Respect for Others: Takes actions that indicate consideration for others and being aware of the impact of one's behavior.
  • Time and Priority Management: Optimizes use of time and efficiently utilizes resources.

Standards of Employment:

  • Attends all mandatory education programs and can describe responsibilities related to general safety and regulatory compliance.
  • Attends all required department-specific education and training programs.
  • Follows hospital exposure control plans/bloodborne and airborne pathogens.
  • Attire is professional, neat, clean, and appropriate for the work environment.
  • Maintains confidentiality of all hospital and patient information.
  • Reports to work on time and meets acceptable standard for attendance.

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