Front of House Team Leader

2 weeks ago


Bloomington, Illinois, United States Wildfire - Tysons Full time
Hourly Front of House Supervisors

Benefits:

  • Health insurance options including dental
  • Employee Assistance Program
  • Opportunities for career advancement

Wildfire - Tysons, a supper club reminiscent of the 1940s, provides a warm ambiance filled with jazz melodies and vintage decor. Savor our signature offerings such as crusted steak and oven-roasted seafood while enjoying a carefully crafted cocktail or fine wine. Become a part of a diverse and supportive work environment.

The Hourly Supervisor is tasked with ensuring seamless daily operations in the front of the house, delivering outstanding guest experiences, and fostering our Culture of Caring. Key responsibilities encompass supervising staff, promptly addressing guest needs, and aiding in training and development.

Essential Functions

  • Oversee daily shifts to guarantee exceptional guest experiences
  • Provide direction to hourly staff and assist the management team
  • Respond swiftly to guest and employee inquiries
  • Support the training and development of team members
  • Ensure adherence to company policies and procedures
  • Monitor and manage inventories and high-cost items
  • Work various shifts and locations as required
  • Communicate effectively and multitask in a fast-paced setting

Key Responsibilities and Duties

  • Identify maintenance and repair needs
  • Encourage teamwork and sound judgment in challenging scenarios
  • Conduct informational sessions for employees
  • Complete alcohol awareness training
  • Comply with all employment policies and procedures
  • Perform additional duties as assigned


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