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Customer Service Representative

2 months ago

MD United States R1 Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. in Baltimore, MD. As a key member of our Patient Registration team, you will play a vital role in ensuring a seamless and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient and insurance information in a fast-paced and dynamic environment
  • Provide exceptional customer service to patients and families, addressing their concerns and questions with empathy and professionalism
  • Work effectively in a team environment, collaborating with clinicians and other staff members to ensure accurate and timely registration
  • Stay up-to-date with changing health plans and coverage, utilizing this knowledge to provide accurate and efficient registration services
Requirements
  • High School Diploma or equivalent required
  • Excellent customer service skills and experience
What We Offer

As a valued member of our team, you will enjoy a competitive hourly rate of $21.23, as well as opportunities for professional growth and development. Our company is dedicated to providing a supportive and inclusive work environment, where you can thrive and reach your full potential.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of our business. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.