Customer Service Representative

4 weeks ago

MD United States Shore Stop Full time
Overview

At Shore Stop, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere and exceptional service. As a Customer Service Representative, you'll be the face of our store, ensuring a positive experience for every customer who walks through our doors.


Responsibilities
  • Provide exceptional customer service, answering questions and offering assistance with a smile.
  • Keep our sales floor stocked, clean, and visually appealing, ensuring a seamless shopping experience.
  • Upsell and suggest products to customers, enhancing their shopping journey and contributing to our sales goals.
  • Champion our brand by promoting our loyalty rewards program and highlighting exclusive benefits.
  • Efficiently manage the cash register, handle transactions, and maintain accurate financial records.
  • Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
  • Collaborate with colleagues to ensure smooth operations and lend a hand when needed.
  • Take pride in maintaining a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
  • Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact.

Qualifications
  • Must be 18 years of age or older (21 in some states).
  • Availability to work weekends and holidays.
  • Effective communication and math skills.
  • Physical ability to lift up to 50 pounds.
  • Pass a pre-employment drug screen and background check.
  • Personable, positive, and detail-oriented with a knack for making customers feel welcome.
  • Reliable, responsible, and flexible with a willingness to adapt to a fast-paced environment.

Benefits: For information on benefits offered, please click on the hyperlink


Equal Opportunity Employer: Shore Stop is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.


This Organization Participates in E-Verify


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