Customer Service Representative

4 weeks ago


NV United States Quest Diagnostics Incorporated Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Quest Diagnostics Incorporated. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences to our patients and customers.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via various digital channels.
  • Maintain complete customer/patient confidentiality for all health, personal, and other customer information.
  • Support assigned client group(s) performing routine complexity health-related customer excellence activities.
  • Typically makes routine outbound, health-related customer calls following set scripts, procedures.

Requirements:

  • 1-year related customer service experience.
  • Healthcare and laboratory-related experience preferred.

What We Offer:

  • Competitive pay and benefits package.
  • Opportunities for career advancement.
  • Training provided.

Quest Diagnostics Incorporated is an Equal Opportunity Employer.



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