Patient Service Representative
1 week ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at SCL Health. As a key member of our clinical operations team, you will be responsible for ensuring seamless patient interactions and efficient revenue cycle management.
Key Responsibilities:
- Provide exceptional patient service, responding to inquiries and resolving issues in a timely and professional manner.
- Manage patient scheduling, registration, and billing processes, ensuring accurate and up-to-date information.
- Collaborate with healthcare teams to resolve billing and insurance-related issues.
- Maintain accurate records and reports, utilizing data to inform process improvements.
- Participate in ongoing training and education to stay current on industry developments and best practices.
Requirements:
- 1+ year of customer service experience, preferably in a healthcare setting.
- Strong communication and interpersonal skills, with ability to work effectively in a team environment.
- Basic computer skills and data entry experience.
About SCL Health
SCL Health is a faith-based, nonprofit health system committed to delivering compassionate, high-quality care to our communities. We offer a comprehensive benefits package, competitive compensation, and opportunities for professional growth and development.
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