Service Department Coordinator
1 day ago
The Krause Auto Group has been a leader in the automotive industry for over 30 years, and our success can be attributed to our commitment to customer and employee satisfaction. We believe in fostering a positive work environment where every employee is valued and supported. Our company portfolio consists of 12 brands across 4 states, offering a wide range of opportunities for growth and development.
Job Summary:As a Service Department Appointment Coordinator at Mercedes-Benz of Myrtle Beach, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our Mercedes-Benz owners. You will be responsible for managing inbound and outbound communication with customers, scheduling service appointments, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and assistance regarding service appointments, vehicle maintenance, and service-related inquiries.
- Schedule service appointments for customers, optimizing appointment availability and coordinating with the Service Manager and Service Advisors to ensure efficient workflow.
- Maintain a database of customer information, ensuring accuracy and confidentiality of customer records.
- Follow up with customers to confirm appointment details.
- Address customer concerns and escalate complex issues to the appropriate department for resolution.
- Provide exceptional customer service by actively listening to customer needs and delivering a personalized service experience.
- Assist in making outbound calls to inform customers that special order parts have arrived, service promotions or recalls that apply to their vehicle, and to offer previously declined services.
- Collaborate with the service team to ensure smooth customer handovers and vehicle drop-offs.
- Continuously update knowledge of Mercedes-Benz vehicles, services, and dealership processes.
- High school diploma or equivalent; post-secondary education is a plus.
- Prior customer service experience, preferably in an automotive or service-related industry.
- Excellent communication and interpersonal skills.
- Strong computer skills and proficiency in customer relationship management (CRM) software.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Detail-oriented with excellent organizational skills.
- A passion for providing exceptional customer service and a genuine interest in the automotive industry.
- Knowledge of Mercedes-Benz vehicles and services is a plus.
- Free Health Insurance Option Available
- 401k Match Options Available
- HSA company match contribution
- Dental and Vision Insurance Available
- Paid Vacations, Holiday Pay, PTO pay
- Career advancement opportunities, promote from within
- Discounts on products and services
- Family owned and operated
- Long term job security
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
Service Department Coordinator
2 weeks ago
Myrtle Beach, South Carolina, United States Mercedes Benz of Myrtle Beach Full timeService Department Appointment CoordinatorThe Krause Auto Group has been a leader in the automotive industry for over 30 years, and our success can be attributed to our commitment to customer and employee satisfaction. We recognize the value of every employee, regardless of position, and strive to create a supportive and inclusive work environment. We offer...
-
Service Department Appointment Coordinator
1 week ago
Myrtle Beach, South Carolina, United States Mercedes Benz of Myrtle Beach Full timeJob Title: Service Department Appointment CoordinatorWe are seeking a highly organized and customer-focused individual to join our Service Department as an Appointment Coordinator. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our Mercedes-Benz owners.Key...
-
Service Department Appointment Coordinator
3 weeks ago
Myrtle Beach, South Carolina, United States Mercedes Benz of Myrtle Beach Full timeJob Title: Mercedes-Benz Service Department Appointment CoordinatorWe are seeking a highly skilled and customer-focused individual to join our team as a Mercedes-Benz Service Department Appointment Coordinator. As a key member of our service team, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for...
-
Patient Services Coordinator
3 weeks ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Tidelands Health. As a key member of our patient services team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain...
-
Patient Services Coordinator
6 days ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Tidelands Health. As a key member of our healthcare team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain accurate demographic, financial,...
-
Patient Services Coordinator
3 weeks ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Tidelands Health. As a key member of our patient access team, you will be responsible for registering patients, handling first call resolution, and providing exceptional customer service.Key ResponsibilitiesRegister patients and obtain accurate...
-
Construction Services Coordinator
4 weeks ago
Myrtle Beach, South Carolina, United States SERVPRO of Georgetown & Horry County - 12176 Full timeAbout the RoleWe are seeking a skilled Construction Technician to join our team at SERVPRO of Georgetown & Horry County - 12176. As a key member of our construction services team, you will be responsible for providing high-quality construction services on small projects, working closely with customers, clients, and subcontractors to deliver exceptional...
-
Guest Service Coordinator
4 weeks ago
Myrtle Beach, South Carolina, United States Vacation Myrtle Beach Full timeJob DescriptionJob Title: Guest Service RepresentativeCompany: Vacation Myrtle BeachJob Summary:We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Vacation Myrtle Beach. As a Guest Service Representative, you will be responsible for providing exceptional service to our guests, handling front desk...
-
Patient Services Coordinator I Float
1 month ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeEmployee Type:PRNWork Shift:Day - 8 hour shift (United States of America)POSITION SUMMARY:The primary objective of this position is to facilitate the registration of patients seeking services and to manage all initial inquiries for the assigned departments. This role requires the collection of accurate demographic, financial, and medical information. The...
-
Patient Services Coordinator I Float
1 month ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeEmployee Type:PRNWork Shift:Day - 8 hour shift (United States of America)POSITION SUMMARY:The primary responsibility of this role is to facilitate the registration of patients seeking services and manage all initial inquiries for the assigned departments. This position requires the collection of accurate demographic, financial, and medical information. The...
-
Patient Services Coordinator I Float
1 month ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeEmployee Type:PRNWork Shift:Day - 8 hour shift (United States of America)POSITION SUMMARY:The primary objective of this position is to facilitate the registration of patients seeking services and manage all initial inquiries for the assigned departments. This role involves collecting accurate demographic, financial, and medical information. The employee will...
-
Contracts Coordinator
2 weeks ago
Myrtle Beach, South Carolina, United States Hilton Grand Vacations Full timeJob Title: Contracts CoordinatorWe are seeking a highly organized and detail-oriented Contracts Coordinator to join our team at Hilton Grand Vacations. As a Contracts Coordinator, you will play a critical role in ensuring the timely and accurate preparation of real estate contract documents for various properties.Key Responsibilities:Prepare and generate...
-
Patient Services Coordinator
4 weeks ago
Myrtle Beach, South Carolina, United States Tidelands Health Full timeJob SummaryTidelands Health is seeking a skilled Patient Services Representative to join our team. As a Patient Services Representative, you will play a critical role in ensuring the smooth registration and scheduling of patient encounters for provider services.Key ResponsibilitiesEngage patients throughout the registration process to create a welcoming and...
-
Student Financial Services Coordinator
4 weeks ago
Myrtle Beach, South Carolina, United States Galen College of Nursing Full timeJob SummaryThe Galen College of Nursing is seeking a highly skilled and detail-oriented Student Financial Services Specialist to join our team. As a key member of our financial services department, you will play a critical role in ensuring the smooth operation of our financial aid processes.Key ResponsibilitiesFinancial Aid Guidance: Provide expert guidance...
-
Activities Coordinator
24 hours ago
Myrtle Beach, South Carolina, United States Westgate Resorts Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic Activities Coordinator to join our team at Westgate Resorts. As an Activities Coordinator, you will be responsible for creating and implementing engaging activities and events that enhance the guest experience.Key Responsibilities:Develop and lead a variety of activities and events for guests...
-
Patient Radiology Coordinator
4 days ago
Myrtle Beach, South Carolina, United States Centauri Health Solutions Inc Full timeJob SummaryCentauri Health Solutions Inc is seeking a skilled Patient Radiology Coordinator to join our team. As a key member of our Patient Access department, you will play a critical role in ensuring the smooth operation of our radiology services.Key ResponsibilitiesInsurance Authorization/VerificationAccurately verify patient insurance information to...
-
Contracts Coordinator
3 weeks ago
Myrtle Beach, South Carolina, United States Hilton Grand Vacations Full timeJob DescriptionWe are seeking a highly detail-oriented and organized Contracts Coordinator to join our team at Hilton Grand Vacations. As a Contracts Coordinator, you will play a critical role in ensuring the accuracy and efficiency of our Real Estate Contract documents.Key Responsibilities:Prepare and generate contracts and related closing documents...
-
Contracts Coordinator
2 weeks ago
Myrtle Beach, South Carolina, United States Hilton Grand Vacations Full time{"h2": "Contract Coordinator Role at Hilton Grand Vacations", "p": "We are seeking a detail-oriented Contracts Coordinator to join our team at Hilton Grand Vacations. As a Contracts Coordinator, you will play a crucial role in generating Real Estate Contract documents for various properties, ensuring accuracy and efficiency in your work. If you have a strong...
-
Student Financial Services Coordinator
2 weeks ago
Myrtle Beach, South Carolina, United States Galen College of Nursing Full timeJob Title: Student Financial Services SpecialistGalen College of Nursing is seeking a dedicated and detail-oriented professional to provide exceptional support to students in their financial aid journey. As a Student Financial Services Specialist, you will play a critical role in ensuring students receive accurate and timely financial assistance.Key...
-
RN Cardiac Medsurg Coordinator
3 weeks ago
Myrtle Beach, South Carolina, United States Grand Strand Medical Center Full timeCardiac Medsurg RN Clinical Nurse Coordinator Job SummaryGrand Strand Medical Center is seeking a skilled Cardiac Medsurg RN Clinical Nurse Coordinator to join our team. As a Clinical Nurse Coordinator, you will play a vital role in ensuring high-quality, patient-centered care and coordination of all functions in the unit/department during the designated...