Student Financial Services Coordinator

4 weeks ago


Myrtle Beach, South Carolina, United States Galen College of Nursing Full time
Job Summary

The Galen College of Nursing is seeking a highly skilled and detail-oriented Student Financial Services Specialist to join our team. As a key member of our financial services department, you will play a critical role in ensuring the smooth operation of our financial aid processes.

Key Responsibilities
  • Financial Aid Guidance: Provide expert guidance and support to students and their families on various types of financial assistance, including federal financial aid, state aid, workforce agencies, employer payments, and VA benefits.
  • Financial Aid Processing: Review and process financial aid applications, ensuring accurate and timely disbursement of eligible aid.
  • Student Communication: Maintain open and transparent communication with students, addressing their financial aid concerns and providing education on financial literacy and loan repayment.
  • Documentation and Record-Keeping: Thoroughly document student communication and financial aid interactions, maintaining confidentiality and adhering to regulatory requirements.
  • Team Collaboration: Collaborate with colleagues to ensure seamless financial aid processes and provide support as needed.
Requirements
  • Education: Minimum of a bachelor's degree. Equivalent experience in lieu of a degree will be considered.
  • Experience: Experience working with federal financial aid programs preferred, but not required. Experience working with customer financial accounts preferred, but not required.
  • Skills: Excellent written and oral communication skills, excellent customer service skills, strong organizational skills, and ability to prioritize and complete simultaneous projects while meeting deadlines.
  • Special Qualifications: Working knowledge of Microsoft Office products, ability to secure access to all Department of Education websites, and no prior history of student loan default.
Galen College Values

We are committed to fostering an inclusive and supportive environment that values diversity, equity, and inclusion. Our core values include:

  • Inclusivity: We foster an environment that provides opportunities for every individual to reach their full potential.
  • Character: We act with integrity and compassion in all we do.
  • Accountability: We own our role and accept responsibility for our actions.
  • Respect: We value every person as an individual with unique contributions worthy of consideration.
  • Excellence: We commit ourselves to the highest level of quality in everything we do.


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