Retail Food Service Director
3 weeks ago
Job Summary:
Chartwells Higher Education is seeking a self-motivated individual for the role of Retail Food Service Dining Director at Florida Atlantic University in Boca Raton, FL.
This position involves advising the day-to-day operations and financial success of the retail food service dining on campus, adhering to contract guidelines, Health Department regulations, company standards, and brand standards, as well as meeting expectations for food quality, freshness, and presentation.
Key Responsibilities:
- Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
- Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently.
- Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs.
- Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
- Foster strong client relationships to align our programs with their objectives, driving happiness and retention.
- Perform other duties as assigned to support the efficient functioning of dining service operations.
Preferred Qualifications:
- Associate degree preferred.
- Five or more years of operational food service management experience combined with retail brand experience.
- Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
- Strong leadership abilities with validated experience in supervising and developing staff.
- Excellent organizational skills and ability to prioritize optimally.
- Outstanding customer service skills with a dedication to maintaining high standards of quality.
- Proficiency in preparing and analyzing financial reports.
- Flexibility to work evenings, weekends, and holidays as needed.
- Must be experienced with computers.
- ServSafe Certified.
Chartwells Higher Education is a member of Compass Group USA and is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
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