Food Service Assistant
4 weeks ago
The Food Runner is a key member of our restaurant team, responsible for delivering food and other items to guests in a professional, timely, and friendly manner. This role requires strong communication skills, attention to detail, and the ability to work well under pressure.
Responsibilities- Deliver food items ordered by guests without delay, at the desired temperature, and in a highly presentable manner.
- Arrange food items properly on the table as per the seating plan.
- Clear dishes as they are consumed.
- Fill water glasses and other drinks as appropriate.
- Provide friendly, gracious, motivated, detail-oriented, and responsive service to create a memorable dining experience for guests.
- Perform cleaning side work as assigned.
- Complete all service paperwork as required.
- Support waiters and kitchen staff in other duties as required.
- The physical ability to maintain proper balance while walking briskly carrying food-laden trays.
- Previous restaurant experience is strongly preferred.
- High energy and stamina are required.
- The ability to stay calm and work efficiently under pressure.
- The ability to prioritize job duties and manage time effectively.
- Strong verbal communication skills are required.
- Willingness to work evenings and weekends as required.
- Excellent customer service skills to treat patrons like family.
- The ability to read menus, safety documents, etc.
- The ability to use the company's POS system.
The work environment is fast-paced and physically demanding. Food runners must work well under pressure and exercise tact and patience when dealing with other employees and customers. The restaurant is open on weekends and at night, and food runners may work longer, irregular hours.
Benefits- Competitive salaries
- Paid time off
- Benefits
- Energetic, focused, and collaborative work environment
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