Assistant to Vice President of Constituent Relationship Management

1 day ago


Boston, Massachusetts, United States Boston University Full time
About the Role

We are seeking a highly skilled and experienced CRM leader to join our team at Boston University. As Assistant Vice President of Constituent Relationship Management, you will be responsible for leading the strategy, planning, development, release, and operations of university-wide applications and data integration services.

Key Responsibilities
  • Lead the implementation of software development and support best practices
  • Provide leadership and team building actions to foster collaboration with other areas of IS&T and business areas
  • Assess and implement vendor packaged solutions
  • Perform the critical role of service owner or oversee the service management for CRM-related applications
Requirements
  • Bachelor's degree in a technology or business-related field
  • Significant knowledge of CRM solutions used in Higher Education such as Salesforce
  • Knowledge of integrating CRM systems with other applications and data sources
  • Understanding of software development best practices and methodologies
  • Ability to establish and enforce CRM governance processes and policies
What We Offer

Boston University offers a competitive benefits package, including time off, retirement plan, tuition assistance program, and wellness programs. We are an equal opportunity employer and welcome applications from diverse candidates.



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