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Front Desk Representative
2 months ago
Job Summary: As a Patient Service Representative at Global Pharma Tek, you will serve as the first point of contact for patients, providing exceptional customer service and ensuring smooth patient flow. This role requires excellent communication skills, attention to detail, and a commitment to patient care.
Key Responsibilities:
- Front desk operations, including patient registration, scheduling appointments, and verifying insurance.
- Greet patients and visitors in a courteous and professional manner.
- Register patients by collecting and verifying accurate personal, insurance, and financial information.
- Schedule and confirm patient appointments using the electronic health records (EHR) system.
- Verify patient insurance coverage and obtain necessary authorizations and referrals.
Requirements:
- High school diploma or equivalent; associate degree or certification in healthcare administration or related field preferred.