Restaurant Shift Supervisor

7 days ago


Hazel Park, Michigan, United States Wendy's Full time

Job Summary: As an Opening Manager at Wendy's, you will be responsible for ensuring a smooth and efficient morning operation. This includes:

Key Responsibilities:

  • Be available to work early morning hours to oversee the opening of the restaurant.
  • Solve customer complaints quickly and professionally, providing a positive experience for our guests.
  • Provide constructive feedback to Team Members to help them grow and develop in their roles.
  • Follow and enforce cash, security, inventory, and labor policies and procedures to maintain a safe and compliant work environment.
  • Maintain and enforce standard operating procedures to ensure consistency and quality in our products and services.

Requirements:

  • Availability to work early morning hours.
  • Excellent customer service and conflict resolution skills.
  • Ability to provide constructive feedback and coaching to Team Members.
  • Strong knowledge of cash handling, security, and inventory procedures.
  • Ability to work in a fast-paced environment and adapt to changing situations.

About Wendy's: Wendy's is a fast-food restaurant chain known for our square-shaped beef burgers and fresh, never frozen ingredients. We are committed to providing a positive and inclusive work environment for our Team Members.



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