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Hospitality Server

2 months ago

Comstock Park, Michigan, United States Canarchy Holding Co LLC Full time
About Canarchy Holding Co LLC

At Canarchy, we are dedicated to fostering a workplace that embraces diversity and inclusivity. We strive to make a career in the craft beer industry accessible to all individuals. As an Equal Opportunity Employer, we are committed to providing equal opportunities to everyone, regardless of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

Position: ServerRole Overview

The Server is crucial in delivering an exceptional customer experience by engaging with guests in a friendly and sincere manner. This role is essential in ensuring that patrons feel welcomed and valued from the moment they arrive.

Key Responsibilities
  • Consistently exhibit friendliness, warmth, and hospitality towards guests and team members.
  • Collaborate with restaurant and kitchen staff to surpass guest expectations.
  • Prepare the dining area in accordance with company standards.
  • Interact with guests to ensure they feel acknowledged and catered to.
  • Adhere to the service sequence to facilitate a seamless guest experience.
  • Showcase product knowledge and sales expertise when assisting guests with menu selections, specials, beverages, and more.
  1. Menu offerings and daily specials
  2. Promotional activities and programs
  3. Beer selections and unique offerings
  4. Wine choices
  5. Cocktails and spirits
  • Utilize the Aloha POS system for efficient order processing.
  • Monitor diners to address their requests and ensure satisfaction.
  • Comply with liquor regulations and company policies.
  • Accurately manage guest checks and payments.
  • Complete assigned side tasks to uphold restaurant cleanliness.
  • Exhibit leadership and teamwork with colleagues.
  • Ensure a safe and respectful workplace environment.
  • Adhere to all food safety and sanitation protocols.
  • Perform additional duties as required.
Qualifications
  • Effective communication and active listening abilities.
  • Basic literacy for written communication.
  • Flexibility to work various shifts.
  • Dependability for scheduled shifts.
  • Capability to work independently and collaboratively.
  • Strong organizational and multitasking skills under pressure.
  • Knowledge of liquor laws and compliance requirements.
Physical & Mental Demands

This position requires physical and mental stamina to manage a variety of tasks and environments, including handling stressors. Responsibilities may involve lifting, moving items, and engaging in various physical activities.

Position Details
  • Employment Type: Full-Time/Part-Time
  • Job Type: Non-Exempt
  • Pay Type: Hourly
  • Supervisor: Manager on Duty
  • Manages Others: No
  • Minimum Education: High School Diploma or GED Required
  • Minimum Certification: Food Handler's Permit, Alcohol Certification
  • Minimum Experience: 1 Year
  • Age Requirement: 21 years or older
  • Required Travel: N/A
  • Driving Requirements: N/A
  • Tools & Equipment Used: Computer, Beer draught system