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Food and Beverage Server

2 months ago

Comstock Park, Michigan, United States CANARCHY Full time

Position Title: Server - Perrin Brewing Company

Overview

This role is pivotal in delivering an exceptional experience to our patrons, characterized by a warm, attentive, and genuine approach to service. The Server embodies enthusiasm and dedication, ensuring guests feel welcomed from the moment they enter.

Benefits for Full-Time Employees:

  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • 401(k) matching up to 4% (Roth optional)
  • Life Insurance
  • Short-Term and Long-Term Disability, and Accidental Death & Dismemberment Insurance
  • Paid Time Off
  • Recognition for Service Anniversaries
  • Discounts on beer, merchandise, and food

Key Responsibilities:

  • Provide a welcoming atmosphere for all guests and team members.
  • Collaborate with restaurant and kitchen staff to deliver a dining experience that surpasses guest expectations.
  • Prepare the dining area to meet company standards at the beginning of each shift.
  • Engage with guests to ensure they feel valued and attended to.
  • Follow the established sequence of service to maintain a smooth guest experience.
  • Demonstrate knowledge of menu items and use sales techniques to assist customers with inquiries and recommendations regarding:
    • Menu items and daily specials
    • Promotional offers
    • Company's beer selections and their unique qualities
    • Wine and cocktail options
  • Utilize the Aloha POS system to accurately process guest orders and ensure timely preparation.
  • Monitor guest satisfaction and respond to additional requests as needed.
  • Adhere to state liquor laws and company policies.
  • Ensure accurate billing and payment processing for meals.
  • Complete assigned side work, including cleaning and organizing the dining area.
  • Exhibit leadership and teamwork, fostering a respectful environment among colleagues.
  • Communicate effectively and offer assistance to team members.
  • Maintain a safe and harassment-free workplace for all staff.
  • Uphold strict sanitary and food safety standards.
  • Perform additional duties as assigned.

Qualifications:

  • Excellent verbal communication skills and attentive listening.
  • Ability to read and write for effective communication.
  • Availability to work various shifts, including nights, weekends, and holidays.
  • Reliability and commitment to scheduled shifts.
  • Capability to work independently and collaboratively as part of a team.
  • Strong organizational skills and ability to multitask in a fast-paced environment.
  • Knowledge of liquor laws and compliance.

Physical and Mental Requirements:

Must possess the physical and mental stamina to perform duties in potentially high-pressure environments. Responsibilities may require frequent lifting of up to 50 pounds and involve standing, walking, climbing, balancing, stooping, kneeling, crouching, crawling, bending, talking, hearing, tasting, smelling, seeing, and operating various tools and equipment.

Position Overview:

  • Employment Type: Full-Time/Part-Time
  • Job Type: Non-Exempt
  • Pay Type: Hourly
  • Supervisor: Restaurant Manager on Duty
  • Manages Others: No
  • Minimum Education: High School Diploma or GED Required
  • Minimum Certification: Current Food Handlers Permit and Alcohol Certification
  • Minimum Experience: 1 Year
  • Age Requirement: 21 years or older
  • Required Travel: N/A
  • Driving Requirements: No
  • Tools & Equipment Used: Computer, Beer draught system

Diversity Statement:

CANarchy is committed to fostering a diverse and inclusive workplace, ensuring that a career in craft beer is accessible to everyone. We are an Equal Opportunity Employer dedicated to providing equal opportunities to individuals regardless of race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected class.

*The employer reserves the right to modify or assign additional duties as business needs evolve.*