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Hospitality Server

2 months ago

Comstock Park, Michigan, United States Canarchy Holding Co LLC Full time
About Canarchy Holding Co LLC

At Canarchy, we prioritize a workplace that embraces diversity and inclusivity. We are dedicated to creating opportunities in the craft beer industry for individuals from all backgrounds. As an Equal Opportunity Employer, we ensure that everyone has equal access to employment opportunities without discrimination based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

Position: Hospitality ServerRole Overview

The Hospitality Server is essential in delivering an exceptional customer experience by engaging with guests in a friendly and genuine manner. This role is crucial for providing outstanding service and ensuring that customers feel valued from the moment they arrive.

Key Responsibilities
  • Maintain a warm and welcoming atmosphere for guests and colleagues.
  • Collaborate with restaurant and kitchen teams to surpass guest expectations.
  • Prepare the dining area in accordance with company standards.
  • Interact with guests to guarantee they feel acknowledged and cared for.
  • Implement the service sequence to ensure a seamless guest experience.
  • Exhibit comprehensive product knowledge and sales techniques when assisting guests with menu selections, specials, beverages, and more.
  1. Menu offerings and daily specials
  2. Promotional events and programs
  3. Beer options and specials
  4. Wine selections
  5. Cocktails and spirits
  • Utilize the Aloha POS system for efficient order processing.
  • Monitor guests to respond to requests and ensure satisfaction.
  • Comply with liquor regulations and company policies.
  • Accurately manage guest checks and payments.
  • Complete assigned side tasks to uphold restaurant cleanliness.
  • Exhibit leadership and teamwork with fellow staff members.
  • Promote a safe and respectful workplace environment.
  • Adhere to all food safety and sanitation protocols.
  • Perform additional duties as required.
Qualifications
  • Effective communication and active listening abilities.
  • Basic literacy for written communication.
  • Willingness to work flexible shifts.
  • Dependability for scheduled shifts.
  • Capability to work independently and collaboratively.
  • Strong organizational and multitasking skills under pressure.
  • Understanding of liquor laws and compliance requirements.
Physical & Mental Demands

This position requires both physical and mental stamina to manage a variety of tasks and environments, including handling stressors. Responsibilities may involve lifting, moving items, and engaging in various physical activities.

Position Details
  • Employment Type: Full-Time/Part-Time
  • Job Type: Non-Exempt
  • Pay Type: Hourly
  • Supervisor: Manager on Duty
  • Manages Others: No
  • Minimum Education: High School Diploma or GED Required
  • Minimum Certification: Food Handler's Permit, Alcohol Certification
  • Minimum Experience: 1 Year
  • Age Requirement: 21 years or older
  • Required Travel: N/A
  • Driving Requirements: N/A
  • Tools & Equipment Used: Computer, Beer draught system