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Showroom Administrator

2 months ago

Fort Lauderdale, Florida, United States Mayor's Jewelers, Inc. Full time

Job Summary

We are seeking a highly organized and detail-oriented Showroom Administrator to join our team at Mayor's Jewelers, Inc. As a Showroom Administrator, you will play a critical role in ensuring the smooth operation of our showroom, providing exceptional customer service, and maintaining the highest standards of administration.

Key Responsibilities

  • Ensure all areas of administration within the showroom are in line with company procedures and policies.
  • Provide exceptional customer service, engaging with clients and colleagues to deliver a world-class experience.
  • Manage administrative tasks, including stock control, end-of-day paperwork, and banking, ensuring compliance with company audit and security procedures.
  • Efficiently handle customer enquiries and orders, ensuring timely and accurate responses.
  • Oversee internal stock and repair systems, adhering to audit procedures and maintaining accurate records.
  • Maintain a high level of housekeeping and organization in all administrative areas of the showroom.
  • Answer and direct telephone enquiries, providing a professional and courteous service.
  • Deliver an exceptional customer experience, ensuring customer satisfaction and loyalty.
  • Complete relevant training and development programs to enhance skills and knowledge.

Requirements

  • Watch product knowledge and visual merchandising skills.
  • Excellent planning, organizational, and communication skills.
  • IT literacy and proficiency in relevant software applications.
  • Flexibility and adaptability to change, with a proactive and motivated approach.