Jewelry Sales Consultant
1 month ago
Sales Professional
The Sales Professional at Mayor's Jewelers, Inc. is a key player in delivering exceptional client experiences. They excel at building strong relationships with clients, actively listening to their needs, and taking personal responsibility for meeting their requests. With in-depth knowledge of our merchandise and a passion for jewelry, they create a memorable experience for clients through storytelling and hospitality.
Responsibilities
- Confidently present jewelry products to clients, incorporating storytelling and technical detail to create a welcoming atmosphere.
- Develop and maintain a loyal client base through effective use of our CRM platform, focusing on relationship building and personalized service.
- Stay up-to-date on product knowledge, including brands, collections, and pieces carried in our showroom, as well as general industry trends.
- Maintain a professional attitude at all times and conduct business with integrity, adhering to our company's guidelines and policies.
- Collaborate with team members to provide exceptional client service and support, ensuring seamless transitions and a positive client experience.
- Organize merchandise and displays to optimize sales and minimize shrinkage, while maintaining a visually appealing showroom.
- Support the client experience by adhering to our showroom hospitality guidelines and providing exceptional service.
- Utilize company systems, hardware, and software to perform duties and responsibilities efficiently.
- Complete administrative tasks and responsibilities that support the Client Experience, ensuring timely and accurate completion.
- Assist with client repairs and other tasks as assigned by management.
Supervisory/Management Responsibilities
N/A
Physical Requirements
- Required to stand for extended periods.
- May be required to lift packages or boxes.
Working Conditions and Environment
- Flexibility and availability are required to accommodate showroom hours, including evenings and weekends.
Knowledge and Skills Required
Education
- High School Diploma
Experience
- 1 year of retail sales experience
Skills and Knowledge
- Excellent storytelling ability
- Passion for jewelry
- Excellent client service and selling skills
- Excellent interpersonal and communication skills (verbal and written)
- Excellent organizational skills
- Ability to work as a team
- Able to multitask in a fast-paced environment
- Computer literate (MS Office)
Pay Range: $35.00 per hour
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