David Yurman Sales Consultant
4 weeks ago
Job Summary
The Sales Professional at Mayor's Jewelers, Inc. is responsible for creating a memorable client experience by establishing strong relationships, anticipating client needs, and delivering exceptional service. This role requires a passion for jewelry, excellent storytelling ability, and a focus on hospitality.
Key Responsibilities
- Present products to clients in a confident and engaging manner, incorporating storytelling and technical detail to create a hospitable atmosphere.
- Build and maintain a clientele through effective use of the company CRM platform, focusing on relationship building and client satisfaction.
- Develop and maintain in-depth product knowledge on the brands, collections, and pieces carried in the showroom, as well as general industry knowledge.
- Maintain a professional attitude at all times and conduct business with integrity, adhering to company guidelines and policies.
- Offer assistance and build effective working relationships with team members to ensure seamless client service.
- Turn clients over to another team member as required to best serve the client's needs, ensuring a smooth and efficient client experience.
- Organize merchandise and displays to optimize sales and minimize shrinkage, while maintaining a visually appealing showroom environment.
- Support the client experience within showroom hospitality guidelines, providing exceptional service and ensuring client satisfaction.
- Independently use all company systems, hardware, and software required in the performance of duties and responsibilities.
- Complete relevant administrative responsibilities and tasks that support the Client Experience, ensuring timely and accurate completion.
- Take in and deliver client repairs as required, maintaining a high level of client satisfaction and trust.
- Perform all duties and responsibilities as assigned by management, ensuring a high level of client satisfaction and company success.
Requirements
- High School Diploma
- 1 year retail sales experience
- Excellent storytelling ability
- Passion for jewelry
- Excellent client service and selling skills
- Excellent interpersonal and communication skills (verbal and written)
- Excellent organizational skills
- Ability to work as a team
- Able to multitask in a fast-paced environment
- Computer literate (MS Office)
Working Conditions and Environment
- Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends
Pay Range
$35.00 per hour
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