Customer Service Representative

4 weeks ago


Essex Junction, Vermont, United States Hannaford Supermarkets Full time
Job Summary

Hannaford Supermarkets is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for creating a positive shopping experience for our customers by addressing their needs and concerns in a friendly and professional manner.

Key Responsibilities

* Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
* Maintain a clean and organized store environment by adhering to company standards and procedures.
* Assist customers with their shopping needs, including carrying out groceries and answering questions about products.
* Work collaboratively with other team members to achieve sales and customer service goals.
* Participate in ongoing training and development to improve customer service skills and knowledge of products.

Requirements

* Effective communication and customer service skills.
* Ability to work in a fast-paced environment and adapt to changing situations.
* Strong problem-solving and conflict resolution skills.
* Ability to lift up to 25 pounds and stand for long periods of time.

Preferred Qualifications

* Previous customer service experience in a retail environment.
* Knowledge of store policies and procedures.
* Ability to work a flexible schedule, including evenings and weekends.

What We Offer

* Competitive hourly rate: $15.00 - $21.80.
* Opportunities for advancement and professional growth.
* A fun and supportive work environment.

Hannaford Supermarkets is an Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds and perspectives.

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