Restoration Team Lead

4 weeks ago


Newport News, Virginia, United States Institute of Inspection , Cleaning and Restoration Certification Full time

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is seeking a highly skilled Restoration Crew Chief to join our team at our Newport News Office.

Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Position Requirements
  • Valid driver's license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law

As the front-line representative of the SERVPRO brand, the Restoration Crew Chief demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

If you are a self-motivated, proactive, responsible, and service-oriented individual who is passionate about helping people in their greatest moments of need, we encourage you to apply for this exciting opportunity.

At SERVPRO, you can make a positive difference in people's lives each and every day. We're seeking teammates to join us in our mission of helping customers repair and restore homes and businesses with an industry-leading level of service.

With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy. We look forward to hearing from you.



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