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IT Strategy Partner
2 months ago
The IT Business Partner will collaborate closely with Human Resource executives to enhance the effectiveness of IT capabilities on organizational performance and ensure that IT services align with business requirements and goals. Reporting to the Head of Enabling Functions Business Partner lead, this individual will play a pivotal role in ensuring the Human Resource function utilizes technological solutions to fulfill business objectives.
This role will engage with various Zoetis Tech & Digital (IT) divisions, including Digital, Data & Analytics, IT Compliance, Infrastructure, Operations, and Project Management Office, alongside business partners and external providers to strategize, define, and implement all design and development activities.
- Serve as the primary IT advisor to Human Resource leadership
- Oversee a team of 1 - 3 professionals dedicated to Human Resource technology solutions
- Promote business process enhancements and automation through new and existing IT capabilities
- Identify potential new business functionalities to be enabled and implemented through technology
- Act as a liaison for communication between IT and business units
- Contribute to the formulation of IT business strategies and plans that support the long-term vision of Human Resources
- Engage in the enterprise portfolio and budget development process by advocating for business priorities and objectives
- Manage, oversee, and maintain approved budget expenditures, update forecasts, and ensure actual costs are accurately tracked throughout project timelines
- Participate in business leadership meetings to gain insights into potential challenges or opportunities
- Develop and manage Human Resource project portfolios while ensuring consistent communication with the IT Head of Enabling Functions and Human Resource leadership team to align on strategies
- Define business/functional cross-platform solution requirements
- Ensure the delivery of IT solutions and services, and address any delivery challenges
- Demonstrated ability to build and sustain long-term relationships with senior leaders in both IT and business sectors
- Experience in an enterprise-level IT organization is essential
- Exceptional attention to detail and follow-through on tasks
- Strong organizational skills to manage multiple tasks in a fast-paced environment with minimal supervision
- Highly motivated, self-directed, and results-oriented with a strong sense of ownership and commitment to resolution
- Experience in Service Delivery Management is required
- Thorough understanding of Scorecards, Dashboards, SOWs, SLAs, OLAs, and Performance Management Metrics
- Bachelor's Degree is mandatory
- 10-12+ years of experience in IT and/or within a Human Resource function
- Strong interpersonal and communication skills, both written and verbal
- Proven ability to assimilate and analyze new technologies and business processes
- Extensive knowledge of enterprise applications that support business functions
- Proven capability to interact with personnel at all levels, including senior executives
- Prior experience collaborating with the Human Resource function to define and implement technology solutions
- Communication Skills: Must communicate effectively to engage in business discussions and planning sessions
- Negotiation Skills: Strong negotiation skills are essential for establishing agreements and contracts with the business
- Relationship Management: Maintain a positive relationship with senior business stakeholders; be viewed as a partner and advisor while ensuring high customer satisfaction
- Influence: Ability to effectively market and advocate for IT services to business units
- Strong working knowledge of Workday, enterprise LMS applications (Success Factors preferred), and enterprise Workforce Planning capabilities
- Industry/Business Knowledge: Understanding of issues and trends in the Animal Health industry, along with issues specific to their aligned business unit
- Tech-Savvy: Ability to discuss the advantages and disadvantages of a wide range of technologies and services provided
- Human Resource Management: Capable of assisting in developing business cases for IT solutions
Full-time
Regular
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