Client Service Representative

4 weeks ago


Morehead, Kentucky, United States Jackson Hewitt Full time
Job Summary

As a Client Service Associate at Jackson Hewitt, you will be responsible for providing exceptional customer service to potential clients. Your primary duties will include greeting clients with a friendly and professional demeanor, engaging in conversation to share information about Jackson Hewitt's services and promotions, and verifying and entering customer information into the company's proprietary software. Additionally, you will assist with scheduling tax preparation appointments and monitor client flow to ensure a smooth and efficient experience.

Key Responsibilities
  • Provide exceptional customer service to potential clients
  • Engage in conversation to share information about Jackson Hewitt's services and promotions
  • Verify and enter customer information into the company's proprietary software
  • Assist with scheduling tax preparation appointments
  • Monitor client flow to ensure a smooth and efficient experience


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