Customer Service Representative
2 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our residential and commercial customers.
Key Responsibilities
- Provide timely and effective resolution to customer complaints and issues
- Sell and promote company products and services to customers
- Research and resolve customer account issues
- Perform service order provisioning and maintenance
- Maintain accurate records and reports
- Participate in ongoing training and development to improve customer service skills
Requirements
- 3 years of experience in customer service or a related field
- High school diploma or equivalent required
- Ability to work in a fast-paced environment and meet deadlines
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading provider of video, high-speed internet, and phone services
About Us
Schurz Communications Foundation, Inc. is a leading provider of video, high-speed internet, and phone services to residential and commercial customers. We are committed to providing exceptional customer service and support to our customers, and we are seeking a highly motivated and customer-focused individual to join our team.
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